Mold that changed medicine
Penicillin
Impoverished words
Poor Communication
Circular eye movements
Never roll your eyes
Year this 166 bed hospital first opened to become the largest general hospital in East Texas
1951
Regularly do this to become aware of patient and staff needs.
Patient & staff rounding
From clover
Warfarin/Coumadin
If the achy Pt finishes watching 2 episodes before the nurse arrives with medication
Not managing pain promptly
If they do this then I do this
Never match energies
First official name for the hospital
Medical Center Hospital
Assign task based on staff skill level and patient acuity
Appropriate Delegation
From willow bark
Aspirin
Uniluminated request delays
Ignoring Call Lights
Let them feel heard by allowing them to finish their sentences.
Never interrupt of talk over
True or False: This was one of the first hospitals in the US built with central air conditioning
True
Recognizing staff accomplishments and good performance builds this type of work environment
Positive Team Culture
Deadly nightshade plant
Atropine
Rushed, dismissive, or failure to identify with
Lack of empathy
"You did this on purpose" or "You obviously don't care."
Never make assumptions about intentions
What year were the circle units constructed?
1975
Being calm, approachable, and supportive during stressful shifts
Emotional Intelligence
Venom-inspired BP med
Captopril
High voices, laughter, and lots of chatter
Noise level or restlessness
Gossip, rumors, and negative comments are not consistent with this type of working conditions
Respectful team environment
Name of this hill where the hospital was built
Fire Hill
Leadership style that focuses on supporting staff growth and helping them succeed
Servant Leadership