Project Blueprint
The two phases where we obtain information to appropriately tier and outreach our accounts.
What are Prospecting and Qualifying
Artistic mediums to help people express emotions non-verbally
What is Experiential/Art and Music Therapy
The year Charlie Health was founded
What is 2019
This tab in the new Outreach view on our SF homepage shows reports such as "Contact Churn Matrix" and "At Risk Contacts" to call.
What is the "Workflows" Tab?
New (blank) and new (blank) activations are the two ways to grow business.
What are contact and account?
In the accountability phase, we are looking to secure a ________-commitment.
What is a microcommitment?
A mental health condition that develops after experiencing or witnessing a traumatic event
Post-Traumatic Stress Disorder (PTSD)
The 3 founders of Charlie Health
Who are Carter Barnhart, Dr. Caroline Fenkel, and Justin Weiss
The Tableau report we **should** review in every 1-1 (oops)
What is the rep 1:1 Dashboard?
This phrase highlights the goal of collaboration, leadership, and accountability stemming from each individual on the team
What is a "team led team"?
The following account would be a Tier __ account:
Facility Type : General hospital + adult inpatient psych unit
Psych Unit: 20 beds
Insurance: All insurances accepted
KeyNotes: inpatient psych component is the main points of interest: 3 RS, 6 total referrals, 4 admits
Tier 1
The curriculum name for our age 8-11 cohorts
What is Compassion-Focused Therapy or CFT
What is, "A world without suicide."
On what dashboard can you see the state's BPS over the last 3 days who have not admitted?
What is the IL Regional Dashboard?
When the job gets tough, it's always good to remember that it could be worse, you could work for this company with some creepy coworkers
What is Banyan?
What are Acknowledge, Dive Deeper, Adjust Perspective, Provide Solutions, Temperature Check
In Illinois, the two conditions that require secondary/co-occurring presentation for someone to be treated in our program
What are SUD and Eating Disorder
Charlie Health's original age range of service
11-30
The ideal BOB size should be around accounts.
What is 70
This three letter acronym signifies my excitement and celebration for something
What is "LFG!"
The 3 phases of PBP are
Exploration, Connection, Accountability
The 2 new additions to our Perinatal Mental Health program
What is lactation and postpartum Doula support
The 3 cities our HQ/Offices are located in
What are Bozeman, MT, Nashville, TN, and New York City
This Tableau dashboard helps you visualize your numerical trends and account trends, including a graph showing detailed fluctuation of HLOC vs LLOC vs Other accounts.
What is the Diagnostic Dashboard?
This emotion is what I will feel when I will no longer formally be your RD