Main Hub Chat
What is the name of the chat to tag RI Fleet Superviors?
RI Fleet Sup/Dispatcher Chat
What is the name of the ETA Request Chat called?
RD/WT/BL/DI Support
What is the MA/ RI ISP Directory and where can it be located?
Waffle --> Apps --> SupportPoint --> Quick Links
What is the name of the chat to tag Avon Fleet Sups?
MA, MV Fleet / Dispatch Communication
What is the KMI Coordinators chat?
Used for support for KMI reps
How do you open up a new FSL tab?
Right click and duplicate tab
What are the 3 Fleet areas in the Blue Hub?
Worcester / Milbury, MV, Peabody
Which Team chat can you for the Field Rep for Fac 9907?
PVD Ops Chat
In FSL, what is a CSR Supervisor?
Field Rep
What is the name of the chat to tag 99/77/MV Fleet Superviors?
MA, MV Fleet / Dispatch Communication
What is the name of the chat to tag fellow Dispatcher Sups/Managers?
Leadership (Disaster Recovery)
In FSL, what is Parent Territory?
The Que Region
What is the @ symbol used for?
Tagging
What is the AAA Northeast / Eastern Markets?
Used for NH calls that going out / on to the area
What is the name of the link called to see the name of the Work Order's Field Rep and Que Region in FSL?
Service Territory