VMP
What is our minimum percentage goal to increase VMP year over year?
10%
Where can operators find materials for Sodexo brands
Emanuals
Extra 100 points from Torri - What is our C-store/micro market brand called
On which social platform are managers encouraged to post about account wins, student success, and partnership stories?
What is the name of the new website to order marketing materials?
Spark Promotions Site
What innovation pop-up is being run this semester?
¡Elotes Calientes!
What is the name of our FY26 VMP campaign?
Food Vibes Only
Where should mindful LTOs be run?
Retail
What is the name of the client facing magazine sent out by Sodexo each semester?
Spark Magazine
What are the names of the two core promotions for Fall 2025?
DejaNew & That's so Extra
How often should an account run a catering showcase for both student groups as well as formal groups?
Once a year
What is the one data point not reported in measures?
Buy-ups
What is the resource that contains information on all current digital offerings for Campus?
Digital Innovation Toolkit
Under what tab on your SodexoMyWay site can you find the terms and conditions for your customer satisfaction survey?
The Explore Page under "Loyalty Survey Sweepstakes Rules"
What are the names of the training, student and manager led recognition programs for customer service?
1. Experiences Matter
2. THX for Making My Day
3. KUDOS
Jess extra 100 points - how many nominations should each accounts have EACH MONTH
Name 2 of the 4 retail spec snacks as of February 2025
Oreos 2.4 ounces
RX chocolate sea salt bar
Reeses king sized 2.8 ounces
Doritos 1.75 ounces or 2.5 ounces
How many VMP promotions should be run in a fiscal year?
4-6
What is the name and the three tiers of our brand led resident dining model?
One & All
1. Foundational
2. Branded
3. Experiential
What mandatory client deliverables should be presented each semester?
Marketing Business Plan Client Deliverable, Survey Snapshot, and Semesterly Program Review.
Name 3 pieces that are a part of the standard tabling set up
MYDTXT Card, Everyday App/GrubHub card, student hiring card, connect with us card, prize wheel, VMP/Meal Plan rack card, Meet the Dietitian card
What is the name of the Sodexo undercover feedback program used to evaluate customer service and product quality?
Mystery Shopper
What fiscal periods are included in Fall Semester reporting?
Period 12 of FY25 and period 1-4
What is the prize for our "Let Them Cook" National Campus Sweepstakes
a $1250 charity donation to a food charity of their choice and a $575 gift card to Williams Sonoma
Where is the Marketing Business Plan housed and what four parts make up the plan?
Power Apps
1. SWOT
2. Strategies
3. Tactics
4. Sales
What are three ways to receive feedback for our dining program?
1. Student Culinary Council
2. Street Teams (interns, ambassadors)
3. Satisfaction Surveys
4. MYDTXT, social media
5. Face to face communication, AEM
What constitutes innovation within our dining programs?
Anything that follows trends and feedback to improve customer/guests experiences.
Innovation lies in EVERYTHING we do!