Show:
Referrals and Intakes
Online
PCS & Other Services
Student and Caregiver
The Tech. Side of Things
100

Referral Process

  • Referral are submitted by the school.
  • 2 Phone attempts are made by Chloe (within 48 hrs.)
  • 1 Home visit letter is sent by Chloe
  • 1 Home visit completed by Mentor
100

Where do we keep all of our CNC paperwork electronically?

HUB

100

The mission statement of PCS?

People are valuable. Therefore PCS exists to help children, adults, and families discover their greatness

100

Name the 4 part conversation that makes up the basic level on intervention:


Bonus: How often are caregivers contacted? Where can you find this information if a student transferred to your school that was already involved in the check and connect program?

  • Share check data
  • Provide the student with feedback about his/her overall progress in school
  • Discuss the importance of staying in school & learning
  • Monthly problem solving about indicators of risk


Bonus: 

Weekly, bi-weekly, monthly, 

Under a brief communication note. 

Also can be found under the documentation tab.

100

When is documentation due?

Bonus 100: How often should you upload?

Monday @ 9 am

EVERY working day

200

Encounter Log?

Used in place of the appointment. 

Why would you use it?

24 hr. deadline missed. 

Student not in lighthouse 

Submit to Lacey

200

What is located on the CNC Menu?


Bonus 100: describe why someone would be moved from basic to intensive? 

Menu- basic or intensive

Other services 

Failing 2 or more core classes. 6 or more unlawful days.

200

Name one core value

How many are there?

  • INTEGRITY - We do the right thing.
  • TEAMWORK - We care about and support each other.
  • COMPASSION - We value clients and serving the underserved.
  • OPTIMISM - We are down to earth and have hope for the world.
  • INNOVATION - We use creative persistence to overcome life's challenges.
  • FLEXIBILITY - We accept that change happens and we learn to embrace it.
  • STRENGTH - We have courage to give and accept feedback for the good of PCS.
  • INITIATIVE - We seek learning and growth in order to achieve our highest potential.
  • DIVERSITY - We recognize, honor, and are united by differences in culture, identity and beliefs.
  • INCLUSION - We approach diversity with curiosity and respect so all have a sense of belonging.


10

200

When are SMART goals due?

Who signs them?

  • Located on Lighthouse.
  • Goals are signed once by the student for each goal period.
  • The previous goal must be updated in order to proceed.
  • Are completed for Marking Period 1 & 2 with a start date of September 1st and due at the end of the end of the month.
  • Are completed for Marking Period 3 & 4 with a start date of January 1st and due at the end of the Feb..
  • Are completed for Summer with a start date of April 15th and due End of June)
200

Can you contact IT directly? 

What should you always do before purchasing something for a student?

No, always check with Lacey first to see if she can help.


Check with Lacey to make sure it is okay, and submit a reimbursement form.

300

Where is the returned referral form and when should it be used?

Bonus 100: Can you complete a returned referral for an open case?

  • Located on Lighthouse.
  • Completed if the caregiver declines program or unsuccessful outreaches.

No!

300

How long does an appointment have to be to be considered billable?

Bonus 100: how do you sign for virtual appointments?

  • Are entered for face to face contact that is a minimum of 8 minutes.
  • Should be entered daily.
  • Designated School staff sign off on appointments at the end of the day.
  • Caregivers sign off on completed home visits.
  • Bonus: Write “Zoom”, “Doxy”, or “Phone Call” for signature.
300

FBS

A team of therapists work w/ the family (Mental Health Professional whom is either a Master’s or Licensed Clinician and a Mental Health Worker – Bachelor’s level clinician)

Sessions are held approximately 3 times weekly consisting of:  parent session, family session, a session with Identified patient; this may also include seeing the child at school or any type of collateral session

Case management is done for the whole family

Team is available 24/7 for crisis calls

There are monies available for families to reduce stressors & help them reach their goals.

One parent/guardian MUST be in agreement to participate in services.

MA funded program

300

When do you inform the student that they have entered the check and connect completion process?

2 months prior to the two year mark.

300

What is NetExtender and where can you upload your PCS laptop?

Connection to PCS server from home. 

NEVER at school or using a mobile hot spot

Only home or PCS location. 

400

3 forms needed to be signed for an intake.

Bonus 100: How do you submit the intake paperwork?

  • Participant Agreement & Authorization
  • Transportation Agreement
  • Attendance Plan (with date for a follow-up with caregiver)


AH - Chloe's mailbox with a coversheet

York and Lan - In the courier with a cover sheet

OR

adobe scan app

400

Scenario: You meet with a caregiver for an intake for 29 minutes at the end of the session they decide they do not want services. Can you enter a billable appointment? Why or why not?

NO! 

Need participant agreement form to be signed to bill

400

MST

What is MST?

MST stands for Multi Systemic Therapy. It is a family-oriented, home-based program that targets adolescents 12 to 17 years old with chronic, and/or aggressive delinquent behaviors. Such problems include substance abuse, school refusal and truancy, physical aggression (verbal threats and aggressive gestures), property destruction, serious defiance, and failure to follow rules- all in the home, school and community. Average treatment length is 3-5 months.

400

What are the 5 steps in the CCP Problem solving plan

  • step 1- Stop! Think about the problem
  • Step 2: what are some choices
  • Step 3: choose one
  • Step 4: do it
  • Step 5 How did it work?
400

What should you do if you have an intake and you notice the student is not on your lighthouse?

No admin are available to help?

Encounter form... or use the sync settings page to located the student.

500

What check box would you choose on a returned referral form if a caregiver no shows an intake.

Other


500

Can a student sign for an appointment ?

Why or Why not?

What can the student sign on lighthouse?

No !

5 steps problem solving worksheets and SMART Goals.

500

What do you do if a caregiver/ client cannot speak English. 

Bonus 100: 

You have to call a caregiver who does not speak English... Services were used from 12:00 pm - 12:15 pm

Caregiver joined call @ 12:05 pm. What is the billable time for this appointment?



Use PCS Interpretation Services


10 minutes 12:05 pm - 12:10 pm

500

Walk me through step #5 on a five step problem solving worksheet. 

•Step 5 is completed by accessing the original 5-step note!

•You will select the student whose 5-step you need to review.

•Select the notes tab and locate the original 5-step in the list of notes and double-click to open.

•Review with student the identified problem and their actions steps.

• Scroll to the bottom  and click on the “Additional Signatures” bar .

•Once again select “Student” from the “Source.”

•Under the “Comment” you will chose “ 5. How did it work? Did it help? Is this something that you can continue to do?”

•Under Additional comments; type their response to those questions. DO NOT delete the question in the box but type beside or below.

•Once this is done, the student will again sign.

•Select “Submit Signature”

500

AFR

  • Administrative Feedback Report
  • You will receive an “AFR” from Finance or Chloe via email
  • “AFR” will indicate what paperwork is missing or incorrectly completed
  • Complete the indicated paperwork (including getting signatures)