Get Down To Basics
Operating 24/7, 365 days a year.
What is ExamSoft Support?
2.6.4
What is the latest Examplify version?
I do not see my exam available for download
What is a download window?
ExamSoft has taken over the background on my Dell
What is EsWinSr?
Used to test the Examplify software on a device
What is a mock exam?
Chat, phone, and email
What are different forms of customer contact?
Examplify version needed to be compatible with Big Sur
What is version 2.5.0 and higher?
I downloaded my exam last night but I no longer see it in Examplify
What is a false positive download?
Application service unavailable
What is an incompatible operating system?
The Bar Exam
What is the final hurdle in becoming a licensed attorney?
I understand you are having trouble manually uploading your exam, and I would be happy to assist with this
What is an ownership statement?
A bar applicant's Examplify version is not reflecting correctly in ESSupport and it needs to be
What is clearing registration?
I am trying to upload my exam but I am getting a message that says "upload period expired"
What is an upload deadline?
Cannot run EsWinSr as administrator after experiencing a black screen
What is booting into safe mode?
Payment prompted when an applicant logs into the ExamSoft portal
What is a licensing fee?
The world's most advanced assessment platform
What is ExamSoft?
Displayed in military time
What is the clock inside of Examplify?
An ET cannot log in due to an invalid password error. The institution is not SSO
What is sending credentials?
I just finished an exam on my Mac and now my desktop icons are missing
What is EsMacSr?
I would like to use an external monitor during the exam but it doesn't state anywhere on your site if I am able to
What is referring to the Jurisdiction?
Will to win, integrity, passion, pride, teamwork, customer
What are core values?
Please provide the proctor with the following continuation code to continue the exam
What is a resume code?
Cannot connect to schools login page
What is a SAML error?
ET cannot begin an exam because of an error. It appears their Hyper-V is enabled and there is virtualization on the device
What is a virtual machine error?
An applicant already has Examplify installed from law school, but needs to log into the new NYUBE account
What is switching accounts?