Show:
May Rebates
Onstar
F&I
Silverado Product Knowledge
Sales Process Non-Negotiables
100
How much is the Military rebate this month?

$1000

100

Which Onstar feature automatically connects you to help after a crash?

Automatic Crash Response

100
How long do new vehicles get factory bumper to bumper coverage for?

3 years/ 36k miles

100

Which Silverado trim adds upscale interior materials and premium technology above LTZ?

High Country 

100

T or F - Every customer test drives and we go on the test drive with them?

True

200

How much is the consumer cash rebate on a Silverado 1500 2FL?

$1500

200

Which app allows customers to control vehicle functions, check diagnostics, and locate their vehicle?

myChevrolet app 
200

What the one additional thing needed in a finance deal that is not needed in a cash deal?

Insurance Card

200

Which body style features rear half-doors and a shorter cab design than the crew cab?

Double Cab

200

Who must we get involved before giving "out the door numbers?"

Finance Manager

300

T or F? There is not a Costco rebate this month.

True

300

Which onstar feature provides monthly reports showing tire pressure, oil life, and maintenance information?

Vehicle Diagnostics Reports

300

What are the three main components that Powertrain warranty covers?

Engine, transmission, drivetrain

300

Which Silverado engine is turbocharged four-cylinder that s branded "TurboMax?"

2.7L Turbomax engine

300

If a customer has driven the vehicle and saw numbers what do you ask for every time?

The sale!!

400
What are the program guidelines for a customer to qualify for Chevrolet Select Market Loyalty Purchase Program?

Customer must currently own a 2012 or newer Chevrolet passenger car or truck, or currently lease a 2021 or newer Chevrolet passenger car or truck.

400

New GM vehicles receive basic app remote features for how long?

8 years

400

How long is factory powertrain coverage on a new diesel?

5 years/100k miles

400

What is Silverado's largest available gas engine (1500)

6.2L

400

Discipline = Consistency = ________ ?

Gross

500

What is the total amount in rebates on a 2FL if the customer is Military, trade, & loyalty?

$6750 - $1500 cash, $1000 Military, $750 bonus cash, $1000 trade assistance, $2500 Loyalty

500
What are the non-negotiable steps to completing Onstar enrollment on ALL new vehicles?

Online enrollment, terms & conditions, app usage, blue button welcome call

500

What vehicles qualify for the JDPE and how long is it good for?

10 years, under 100k miles. 3 months, 3k miles

500

Which Silverado feature automatically shuts down cylinders under light load to improve efficiency?

Dynamic Fuel Management

500

Why gross?

We deserve it!!