Product
Name 2 Flea and Tick products that can only be administered at 6 months of age or over..
Bravecto and Simperica
How can Through and Through vaccinations be prevented?
ASPIRATE before INJECTING Pulling on the syringe plunger before injecting will allow you to know that the needle is under the skin, and did not go through the skin.
What is S.O.D.A?
Stop, Observe, Decide, and Act
What information should be gone over with the host location manager at the end of the clinic?
The clinic host receipt - get signature
Clinic Summary Report
What is the process for calling out?
Must call the MOD
What does NexGard Plus cover?
Adult fleas
American Dog Tick
Deer Tick
Lone star Tick
Brown Dog Tick
Heartworms, Rounds & Hooks
Name a 1.Reconstituted, 2.non-reconstituted, 3.Modified live, 4.killed and 5.Recombinant Vaccine type..
1. 5in1 + L, (two vials mixed to create 1 vaccine)
2. Lyme -Drawn directly from the vile (no mixing Needed)
3. Nasal Bord
4. Rabies Vaccine- The bacteria or viruses are killed by heat.
5. Purevax- Isolated genetic material inserted with DNA of a non pathogenic organism..this induces an immune response.
What is Mise En Place?
Everything is in its place
How should the vaccines be put back in the fridge?
Rubber Banded and SN facing out
These active ingredients belong to which product? esafoxolaner, eprinomectin and praziquantel.
Nexgard Combo
Name all Heartgard sizes..
0-25, 26-50, 51-100
Who should revise, double check vaccine records brought in by clients?
The RS and/or the onsite Dr.
What does being Directive with a client mean? when at the Tech Table? Give examples..
What is the Q2 product % goal?
29.60%
When should POS be updated? Where can you find needed materials, POS? Two places..
At the end of the clinic. PR tote and PR folder
How soon does Nextstar start working on fleas?
The product starts to kill fleas within 5 minutes in dogs and 15 minutes in cats
Name CORE vaccines for Cats..
3in1, FeLV, Purevax Rabies
Name 2 Tick-Borne Diseases
Ehrlichia or
lymes disease or
Anaplasmosis or
rocky mountain spotted fever
What are the core values?
Humble and Hungry
Adaptive and Agile
Results Oriented &
Customer Focused
When should the Pet Temperament Assignment be completed? Give examples..
Primarily at Check in, but this should be finalized at the Tech Station.
What is the minimum weight for NexGard Combo?
1.8#
At what age do maternal antibodies begin to weaken in puppies?
8-10 weeks
How is heartworm disease spread and how long does it take for the larvae to mature into an adult heartworm?
ONE bite from an infected mosquito and about 6 months.
At which station should services be reccomended?
ALL 3!
Every pet parent every time at all 3 stations!
What does A.S.A.P stand for?
Apologize
Sympathize
Accept responsibility
Prepare to help