AHA
What does AHA Stand for
Automatic Holding Assistant
How many visits should you expect to be conducted by Smart Shop in a year
4, 1 per quarter
State the 5 components of the Food Safety 5
Pest Elimination
Cleaning & Sanitation
Health & Hygiene
Time & Temperature
What does eRQA Stand for?
electronic Restaurant Quality Assessment
Who is the current CEO of Chick-fil-A
Andrew Cathy
Up to how many transactions can you miss a scan on before getting points deducted
What are the four key focus areas for Smart Shop
Clean & Safe environment
Great Food
Fast & Accurate Service
Genuine Hospitality
How long should produce be soaked in produce wash?
90 Seconds
What pillar from the WHE does food quality connect to
Great Food
1967
What is the term used for when a pan is checked in for longer than 60 minutes
What products will be analyzed during a Smart Shop Visit
CFA sandwich
8 ct nugget
MD Waffle Fry
Grilled sandwich
How many zones exist in the WIC Mapping
4 Total Zones
According to Operational Requirements Guide, What is the holding time for Greek Yogurt Parfait with no fruit.
They are made to order
What does the "A" in Chick-fil-A represent
Grade-A quality
What does the multiway timer usage chart show in AHA Dashboard
how many instances of when a transaction occurred, but there was no corresponding AHA timer activity for a certain protein
What are the 4 different sales avenues that smart shop will be surveying?
Drive Thru
Dine In
Carry out
Mobile Ordering
Name the 3 types of cross-contamination
Biological, physical, chemical
On a breakfast filet, coater coverage must be less than the area of a...
Nickel
We're here to serve
We're better together
We are purpose-drive
We pursue what's next
System Usage = Good Scan Score - Usage Adjustment
State the 5 attributes of a Healthy Culture
Purpose
Systems
People
Mindset
Continuous Improvement
Self-assessment
Third-Party assessment
Customer Perspective
Peer Perspective
What foundation did Truett Cathy fund in 1984
Winshape Foundation