Breading Table
Food Preperation
Back of House Operations
Front of House Operations
Random
100

What is the hold time for filets once pulled from the freezer to the thaw cabinet? 

96 hours 

100

What is the shelf life of our salads and cool wraps once prepared? 

24 hours for salads and 18 hours for cool wraps 

100

How long do the fries cook for? 

2 minutes 

100

What should we do if an item is out-of-stock and/or going to take longer than normal to prepare? 

A supervisor should turn the item off on the register and/or talk with the guest directly and apologize about the wait; offer a cookie or brownie for the inconvenience.  

100

What temperature should all of the coolers be below? 

40

200

What is the temperature of the thaw cooler and underneath the breading table supposed to be less than? 

40

200

What should we do with leftover salads/fruit cups at the EOD or beginning of the day?

Discard them if they're past the hold time listed on the label

200

What is the hold time for breaded filets and nuggets? 

20 minutes

200

What should you do if it is the end of your shift? 

Talk with the FOH supervisor and ask what "check-out task" you need to do 

200

What should we do with boxes when they're empty and we need to discard them? 

We need to break the box down and place it in the black trash "whale" 

300

Why is it important to maintain consistency when fileting and breading? 

To uphold CFA food quality standards

300

What should we do after using a knife? 

Personally take responsibility of cleaning and handling the knife. Put it back in the knife holder when done cleaning. 

300

Why is it a safety hazard to wear ear buds/head phones in the kitchen? 

It's dangerous because we all need to be able to hear each other especially because we're dealing with hot oil and equipment that is easy to get hurt on. 

300

What two days do we disassemble the ice cream machine allowing the bacteria chain to be broken? 

Wednesday and Saturday 

300

What positions require the use of gloves? 

All positions that come into contact with ready-to-eat foods. Ex: Fries, Boards, Breading Table, Set, etc 

400

Where do we put the chicken from under the breading table at night after we close?

In the cooler on the designated shelves with yellow tape 

400
What should we do if the lettuce we're attempting to make a salad with is dark, slimy and unappealing looking? 

Discard it and let a supervisor know why you had to discard the product

400

Where are the hold timers located? How do you activate a timer? 

On the ipad - hit the "+" (plus sign) and tap the product (filet) and tap the pan # 

400

Why is it important to keep the counters clutter-free? 

We want our guests to dine in a clean environment  

400

What should you do if you have fallen on hard times and need a little extra help with food/household products/hygiene products? 

Talk with a supervisor and we will help you

500

Why is it important to wear gloves, hat and an apron while handling raw chicken? 

To prevent contamination and keep yourself safe

500

What is the absolute most important task when prepping food? 

LABEL EVERYTHING 
500

Why is it important to do smaller drops more often? 

Keeps the product that we are serving to the highest quality standard possible 

500

Why is it important to upkeep the dining room? 

We want our guests to eat in a clean environment 

500

Why is it important to wear gloves? 

To reduce to the transfer of bacteria and microorganisms from our skin to the food and to practice safe food handling