It's My Pleasure
Ear to ear smile, eye to eye contact, speaking enthusiastically, and creating emotional connections.
What is Core 4?
In 1946, Truett Cathy opened his first restaurant in Hapeville, GA.
What is the Dwarf House?
It requires a date, time, and maker's initials.
What is a Day Dot?
This ite, if dropped too often, will break and cost $489 to replace.
What is the ice door?
A pickle bucket, long stick, and a short walk.
What is a parking lot sweep?
May I refresh your beverage? May I take your tray?
What is a table touch?
In 1985, Chick-fil-A opened its first store.
What is a Mall Store?
This is done every time a task changes and every time something is picked off the floor.
What is changing gloves?
When brewing tea these two things should always be done.
What is rinsing and covering urns?
Large containers inside and out that should be cleaned regularly.
What are trash cans?
Carrying orders to tables, umbrellas during rain storms, opening doors for our guests.
What is 2nd Mile Service?
A good name is more desirable than great riches.
What is Truett's life verse... Proverbs 22:1?
Number one defense against cross-contamination.
What is handwashing?
Cardboard box etiquette.
What is trimming box lids and breaking down boxes?
Task done on Wednesday and Saturday nights to break the bacteria cycle.
What is throwing out ice dream?
It's how we treat guests and each other.
What is honor, dignity, and respect?
October 12, 2017
What was Grand Opening Day for Chick-fil-A Grand Forks?
No high, medium, or low risk findings during inspection.
What is Elite or Guardian of the Brand?
Everything has a place and everything in it's place.
What is stocking and restocking?
Horizontal and vertical cleaning opportunities.
What are floors and walls?
The best group of people I have ever had the chance to work with. - Guy Wentink
What is Chick-fil-A Grand Forks?
Awards earned by our team in the first two years of Chick-fil-A Grand Forks.
What are Gaurdian of the Brand, The Biggest Loser, Symbol of Success, and Champions Club?
Time allowance between sanitizing work stations.
What is 2 hours?
Results in the constant replacement of hoses and spray nozzles.
What is leaving the water on at the mop sink?
Something stepped over multiple times by multiple people while working a shift.
What is trash>