Communication, Preparation, Distraction and Procedural Support
Bereavement
Family Centered Care and YAC
Lion in the House and Expanding Arenas of Child Life
Professional Relationships, Boundaries, Burnout and Self-care
100
What is developmental preparation 

conveying information to the child in a developmentally appropriate manner 

100
What are 3 concepts related to children's understanding of death 

irreversibility- dying can not be reversed 

non-functionality- organs and the body stop working and doing what they are supposed to do or used to do 

universality- everyone dies 

100

Who makes up the YAC 

UI Children's Hospital patients 12 years and older 

100

What is an example of a private practice that utilizes child life service 

Wonders & Worries

utilizes CLS to provide individual and group support to children and families coping with chronic or life-threatening illnesses

100

Is it appropriate to say something to a family that needs to be said behind closed doors? 

No 

200

How far in advance should you prepare a 10 year old child for a procedure or surgery 

At least 1 week in advance 

200

Describe how siblings grieve and how to help them through it 

guilt, shame, attention seeking, sleeping difficulties, change in social behaviors etc. 

interventions: help find resources and support groups, include them in the process, explain in developmentally appropriate ways, educate parents on what is normal for a child their age going through this etc. 

200

True or false: Need for positivity is one of the 3 basic needs of family centered care? 

False 

200

What are 2 fundamental chid life skills 

Child development- strong knowledge base on development 

Theories of play- therapeutic value of play and expressive activities to aid in coping 

Coping theory- assessment of children's play and activities to provide insight to their coping 

Providing developmental appropriate education- provide developmentally appropriate education regarding different situations and help develop coping mechanisms 

Provide parent or professional education regarding child development and their responses to crisis

Facilitating support groups

Grief and loss- understanding the developmental impact of trauma 

Knowledge of hospital experiences- helping a child to understand their current situation 

Ex. Medical play and procedural support

200

What is the difference between empathy and sympathy 

empathy: feeling with 

-when you "feel with" the person that is in distress and imagine how they experience their world 

sympathy: feeling for 

-feeling for the person in distress but remaining distant 


Empathy and sympathy both promote helping

…balance is needed in your emotional involvement

Ideally- the professional is in a state of balance:  able to become emotionally involved when needed, but able to pull back when necessary

-if you fall in- too emotionally involved (over-involved) it limits our helping

-unable to think objectively

-we don’t have help


300

What are 2 of the 5 qualities of a high quality distraction coach 

*1-Sensitivity to developmental level,

*2-Sensitivity to child’s cues,

*3-Focus on distraction,

*4-Engage child (capture attention),

*5-Encourage child’s use of distraction)

300

List 3 examples of keepsake items or memory making: 

lock of hair 

ink prints 

hand molds 

photographs 

artwork 

ID bands 

fingerprint jewlery 

300

What are the 4 guiding principles of patient and family centered care 

D I G N I T Y A N D R E S P E C T

Health care practitioners listen to and honor patient and family perspectives

and choices. Patient and family knowledge, values, beliefs and cultural

backgrounds are incorporated into the planning and delivery of care.

I N F O R M AT I O N S H A R I N G

Health care practitioners communicate and share complete and unbiased

information with patients and families in ways that are affirming and useful.

Patients and families receive timely, complete and accurate information in

order to effectively participate in care and decision-making.

PA R T I C I PAT I O N

Patients and families are encouraged and supported in participating in care

and decision-making at the level they choose.

CO L L A B O R AT I O N

Patients, families, health care practitioners, and hospital leaders collaborate

in policy and program development, implementation and evaluation; in

health care facility design; and in professional education, as well as in the

300

Who does the RMH serve? 

serves families of children (birth-18) receiving critical medical care (in iowa city) 

300

Give an example of a time that boundaries were crossed between medical caregiver and the patients in the Lion in the House

Nurse and her care with one of the patients 

400

What is one thing that you can do to distract a child during procedure 

Many options 

-bubbles 

-reading a book 

-ispy book 

-breathing techniques 

400

List the 4 phases of parent grief 

shock 

actuality 

despair 

searching for meaning 

400

What is information sharing 

communicating and share COMPLETE and UNBIASED information with patients and familes in ways that are affirming and useful - we ensure that patients and families receive timely, complete and accurate information in order to effectively participate in care and decision making 

400

List 3 psychosocial issues from the Lion in the House

death, dying, bereavement 

sibling issues 

medical play/procedural support 

boundaries/ethics

400

What is burnout? 

exhaustion of phyiscal or emotional strength or motivation usually as a result of prolongd stress of frustration 

-feelings of failure -feelings of being worn out -becoming exhausted 

500

How would you communicate with a five-year old prior to procedure? 

using play

using concrete meanings and explanations 

Exploration of facilities and playroom

Explanation- medical play

Appropriate choices- don not offer choices that the child does not have

The child’s role- his or her jobs related to the procedure

Coping strategies- give the child cues to know when one step is finished

Positive ending- stickers or other rewards

500

What interventions could you do with an adolescent who is dying? 

be honest and tell them the everything that is going on 

enable expression of needs, wishes, etc. 

support how or where he/she wants to die (support end of life decisions) 

500

What are 3 common feelings siblings experience 

Confusion: Why is sibling sick?  Medical Terminology. 

Worry and Fear: Worrying about HOW sick the sibling is, or if they may die.  Worrying if they will get sick or “catch it” too.  Fear of the hospital

Sadness and Loss:  Sad because their sibling is sick.  That there parents are not at home with them, or they may miss their parents, siblings, and their old “normal” life

Guilty:  That they did something to cause this sickness or disability.  Or guilty because they are not sick themselves.

Jealousy and Left Out Feelings:   The attention and gifts the sick child may receive, or attention from the parents.

Anger:   Being “left” at home or with other caregivers.  Feeling Abandoned.  Maybe getting additional responsibilities or chores

Embarrassment: Being embarrassed of their sibling, ex. Loss of hair, wheelchair, different special needs.

500

Give an example of when a CLS could have been used during the movie, Lion in the House and what they could have done to help 

....

500

What are 4 ways to help avoid burnout? 

learn to say no

go home without taking work with you 

write in a journal 

attend funerals or memorials 

talk to co-workers 

making time for yourself 

professional help 

using your vacation time