Signs Of Abuse
Legal Definitions
Communication Protocol
Types Of Abuse
Response Procedures
100

What physical sign could indicate potential child abuse. 

Unexplained bruises, burns, or fractures.

100

What is the legal definition of "child abuse" in most states?

Any act or failure to act that results in harm or risk of harm to a child under 18.

100

What should you immediately ask when a caller reports suspected abuse?

The location of the victim and whether they are in immediate danger.

100

What is physical abuse?

The infliction of physical harm, such as hitting, burning, or shaking.

100

When responding to a call involving child abuse, what is the first step?

Ensure the child’s immediate safety and call law enforcement

200

A common behavioral sign of a child being abused.

Withdrawal, fear of going home, or aggression.

200

In the context of elder abuse, what age is generally considered “elder” under most state laws?

60 or 65 years of age and older.  

200

How should you handle a caller who is hesitant to provide information about abuse?

Be empathetic and assure them that their identity will remain confidential while still gathering necessary details.

200

What is emotional or psychological abuse?

Verbal assaults, threats, or manipulation that harm the emotional well-being of the victim.

200

How should a dispatcher prioritize calls related to abuse?

Prioritize by the severity of the abuse and the immediate danger to the victim.

300

What could be a physical sign of elder abuse?

Dehydration, malnutrition, or unexplained weight loss.

300

What is the definition of neglect in the context of elder abuse?

The failure to provide necessary care, assistance, or supervision to an elder.

300

What information is essential to provide to law enforcement when reporting child or elder abuse?

The victim’s location, the nature of the suspected abuse, and any identifying details about the abuser.

300

What is financial abuse in the context of elder abuse?

The illegal or improper use of an elder’s financial resources, often by someone in a position of trust.

300

What information should dispatchers provide to responding officers when reporting elder abuse?

The elder’s condition, the suspected abuser, and the location of the victim.

400

How might an elder’s behavior change due to emotional abuse?

Withdrawal, anxiety, depression, or fear of the caregiver

400

What legal term is used when a child is not provided with proper supervision or care?

Neglect.

400

How can dispatchers ensure they don’t influence a caller’s response when reporting abuse?

Ask open-ended questions and avoid leading or accusatory statements.

400

What is neglect as it pertains to child abuse?

The failure to provide for a child’s basic needs, such as food, shelter, education, or medical care.

400

In cases where abuse is suspected but not confirmed, what is the appropriate action for dispatchers?

Report the suspicion to the appropriate authorities for further investigation.

500

What is a red flag indicating sexual abuse in children?

Difficulty walking or sitting, bruising, or sexually transmitted infections.

500

What is the "mandatory reporting" law?

It requires certain professionals, including dispatchers, to report suspected child or elder abuse to authorities.  

500

What is an appropriate action to take if a caller is in immediate danger due to abuse?

Provide reassurance, ensure emergency responders are on the way, and give any necessary safety instructions.

500

What is sexual abuse in both child and elder abuse cases?

Any form of non-consensual sexual activity or exploitation.

500

What should a dispatcher do if they suspect a caregiver is responsible for the abuse?

Report the abuse immediately, ensuring that the caregiver does not have access to the victim during the investigation.