Chime Basics
What can a MM do on the app?
Enable notifications, update information, make MCD, transfer funds, disable trxn
What is the account status of most accounts?
Active
How the Save When I Spend option works?
The amount of the purchase is round up to the next dollar amount and the difference gets transfer to the savings account automatically
Limits to get cash out of the Chime account?
$500 in an ATM
$500 OTC
$500 Cashback
Year and location of Chime foundation
San Francisco, 2013
Cool things of having Direct Deposit with Chime
Get paid up to 2 days early
What is the process for a "Needs Enrollment" account?
Delete the attempt of the account and ask the mm to try again.
How the Save When I Get Paid option works?
The 10% of the DD goes to the savings account automatically when a mm receives a DD over $500.00
Which are the Spotme limits?
$20,$45,$75 and $100
How can I get SpotMe?
Receive $500 on DD within 30 days
Which are the cards that Chime offers?
Debit Card and Credit Builder Card (CBC)
What is the status of the account that means they will be unable to have a chime account?
Failed
What is the timeframe to re-open a savings account?
90 days
What are the limits for Cash Deposit?
$500 per deposit
$1000 per day
How long does "send a check" take?
3-9 Days
What does Chime strive for?
Financial peace of mind
What are the requirements to have a Chime Account?
18 years old
US Citizens
Physical Address
What is the limit of money you can transfers between savings and spending?
$24,999
What are the most common spending limits?
$2,500 card spending
$500 ATM
How long does a Express shipping take?
3-5 Business days
What information does a member needs to set up DD?
Routing and account number
What is the Refer a Friend process?
Send a link, sign up through it, receive a Direct Deposit of $200+ in within 45 days of enrollment.
Get $50 (each)
How can a mm transfer money to the savings account?
Chime app > Move money > Transfer funds > Select the accounts > Select the amount > Confirm
What is the PayFriends transfer limit?
$2,000 USD per calendar month
How long does a Standard shipping take?
4-7 Business days