Now, Later, or Another Path?
A Member is staying with friends and wants help finding apartments and completing applications.
A. Housing Transition Supports (H0043)
B. Housing-Related Deposit (H0044)
C. Housing Sustainment Services (T2051)
D. None of the above
Answer: Housing Transition Supports (H0043)
The Member is still trying to secure housing and needs help searching for housing and completing housing-related activities.
The Member has not started looking for housing and first needs help understanding housing needs and available support. Which service stage best describes the Member?
A. Transition Stage
B. Deposit Stage
C. Sustainment Stage
D. Utilization Review Stage
Answer: Transition Stage
The Member is still preparing for housing search and housing planning activities.
Help creating an initial plan for addressing the Member's housing needs. Which document or activity is most closely associated with this need?
A. Housing Support Plan
B. Deposit Invoice
C. Claim Information Note
D. Member Alert
Answer: Housing Support Plan
The Housing Support Plan helps identify goals, barriers, and next steps toward housing.
True or False: Every Member must receive all four HSS services.
Answer: False
Members only receive services that are supported by their needs and documentation.
A Member wants the Housing-Related Deposit payment sent directly to the Member. Is this allowable?
A. Yes
B. No, payment must be directed to an approved payee.
Answer: No. Payment must be directed to an approved payee.
H0044 payments are not issued directly to the Member.
A Member wants help with a security deposit but has not yet identified an apartment or received a lease offer. What is the correct next step?
A. Approve Housing-Related Deposit (H0044)
B. Start Housing Sustainment Services (T2051)
C. Continue Housing Transition Supports (H0043) until a verified housing opportunity exists
D. Approve all HSS services
Answer: Continue Housing Transition Supports (H0043) until a verified housing opportunity exists.
H0044 requires a specific housing opportunity and supported deposit cost before approval can be considered.
The Member moved into an apartment last month and needs help understanding lease responsibilities. Which HSS service is indicated?
A. H0043
B. H0044
C. T2051
D. None
Answer: Housing Sustainment Services (T2051)
Lease education and tenancy support occur after housing has been secured.
Help learning how and when to report a maintenance problem after moving into housing. Which service area does this represent?
A. Housing Transition Supports
B. Housing Sustainment Services
C. Housing-Related Deposit
D. Not HSS-related
Answer: Housing Sustainment Services (T2051)
Maintenance coordination is a tenancy-support activity that occurs after housing is secured.
A Member needs help finding an apartment and completing applications. Choose the primary service.
A. H0043
B. H0044
C. T2051
D. No HSS service
Answer: Housing Transition Supports (H0043)
The Member is still trying to locate and obtain housing
A Member needs emergency shelter for tonight. Is Housing Sustainment the correct immediate service Which answer is correct?
A. Yes
B. No. Emergency shelter and crisis housing needs should be addressed through appropriate emergency housing resources.
Answer: No.
Housing Sustainment supports Members who are already housed and need help maintaining housing.
A Member moved into permanent housing and wants help understanding the lease, communicating with the landlord, and reporting maintenance concerns. Which service is most appropriate?
A. Housing Transition Supports (H0043)
B. Housing Sustainment Services (T2051)
C. Housing-Related Deposit (H0044)
D. No HSS service needed
Answer: Housing Sustainment Services (T2051)
The Member is already housed and needs help maintaining successful tenancy.
The Member is still in a shelter and needs help gathering identification, applying for units, and communicating with landlords. Select all activities typically associated with H0043.
☐ Housing search
☐ Housing applications
☐ Landlord communication
☐ Lease compliance after move-in
☐ Eviction prevention after move-in
Answer: Housing Transition Supports (H0043)
These are housing search and housing acquisition activities.
Help comparing housing options based on rent, location, transportation, and the Member's needs. Which service is most appropriate?
A. H0043
B. H0044
C. T2051
D. None
Answer: Housing Transition Supports (H0043)
Evaluating housing options is part of the housing search process.
A Member is already housed and needs help keeping the apartment. Choose the primary service.
A. H0043
B. H0044
C. T2051
D. None
Answer: Housing Sustainment Services (T2051)
The focus is keeping housing, not obtaining housing
A Member needs the Plan to guarantee that an apartment application will be accepted. Can HSS guarantee housing approval or apartment acceptance?
A. Yes
B. No. HSS can provide support and coordination but cannot guarantee housing outcomes.
Answer: No.
HSS can support housing search and applications but cannot guarantee housing outcomes
A Member is unsheltered and needs a safe place to sleep tonight. Which statement is correct?
A. Housing Transition Supports immediately provides emergency shelter.
B. Housing Sustainment Services is the correct first service.
C. Emergency shelter needs should be addressed through emergency housing resources; HSS may support longer-term housing goals.
D. Approve H0044 immediately.
Answer: Emergency housing resources, not HSS alone.
HSS supports long-term housing stability and transition activities but does not guarantee emergency shelter placement.
The Member has signed a lease and is preparing to move but has not yet entered the apartment. What two HSS services are they in? Choose the best answer.
A. H0043 only
B. T2051 only
C. H0043 and H0044 (when deposit requirements are met)
D. H0044 and T2051
Answer: Housing Transition Supports (H0043) and Housing-Related Deposit (H0044), if deposit requirements are met.
The Member is still transitioning into housing and may need an approved deposit to complete move-in
Help identifying the Member's housing barriers and coordinating referrals before active housing search begins. Which service stage does this activity belong to?
A. Transition
B. Deposit
C. Sustainment
D. Utilization Tracking
Answer: Transition Stage
Housing planning and barrier identification occur before tenancy has been secured.
A Member has a verified apartment and needs both move-in planning and an approved security deposit. Which services may be active at the same time?
A. H0043 only
B. H0044 only
C. H0043 and H0044
D. H0044 and T2051
Answer: Housing Transition Supports (H0043) and Housing-Related Deposit (H0044)
Active transition activities and an eligible deposit request may occur at the same time.
A Member needs help paying ordinary monthly rent after moving in. Is that automatically a Housing-Related Deposit? Which statement is correct?
A. Yes, monthly rent is a Housing-Related Deposit.
B. No, ordinary monthly rent is not a Housing-Related Deposit.
Answer: No.
Housing-Related Deposit covers eligible deposits, not ordinary monthly rent.
A Member is already housed and asks HSS to pay the regular monthly rent every month. Is this an allowable HSS request?
A. Yes, through T2051
B. Yes, through H0044
C. No. Monthly rent is not an allowable HSS benefit.
D. Yes, if affordability concerns exist
Answer: No. Monthly rent is not an allowable HSS benefit.
Housing-Related Deposit may cover eligible deposits but not ongoing rent payments.
The Member is housed but has received repeated lease-violation notices and needs help communicating with the landlord. Which service best fits this need?
A. H0043
B. H0044
C. T2051
D. None
Answer: Housing Sustainment Services (T2051)
The focus is preventing housing loss and supporting tenancy stability.
Help resolving a landlord communication problem before it becomes an eviction risk. Which service is most appropriate?
A. H0043
B. H0044
C. T2051
D. None
Answer: Housing Sustainment Services (T2051)
The goal is maintaining housing and preventing tenancy disruption.
A Member received a deposit service in the past and now has a new apartment. What must Review Staff do before considering another H0044 request?
A. Approve the request immediately
B. Complete prior utilization review and apply current workflow requirements
C. Start T2051
D. Skip utilization review if housing is secured
Answer: Complete prior utilization review before considering another H0044 request.
Prior utilization findings must be reviewed and documented before a new H0044 decision is made.
A Member needs help maintaining housing, but no permanent housing has been secured or documented. Is Sustainment ready to begin? What is the correct answer?
A. Yes, T2051 can always begin first.
B. No. Housing must be secured and documented before T2051 is approved.
Answer: No. Housing must be secured and documented before T2051 is approved.
Sustainment services are designed to help Members maintain housing after tenancy has been established.