Which song contains this lyric?
"...in a one-horse open sleigh"
Jingle Bells
What food do children leave out for Santa at night?
Cookies
What does RADAR stand for?
Roadside Assistance Dispatch and Receive.
Name the movie about a child fighting off burglars with traps in his home.
Home Alone
Which popular Christmas beverage is white and is also called “milk punch?”
What is Eggnog.
Finish the lyric!
"I'm dreaming of a ______ Christmas"
white
What do naughty kids get at Christmas?
Lump of Coal
Is Discount tires "Mobil installation service" part of AAA Roadside services?
Not a roadside Service, Mbrs can only set up this service by appointment only through Discount tires.
What animated film is about a train that carries kids to the North Pole
The Polar express
The most covered Christmas song of all time.
What is Silent Night?
Who sings the song "All I Want for Christmas is You"?
Mariah Carey
What is the name of the household friend that is supposed to watch the children and report back their behavior to Santa?
Elf on the Shelf
How do you report a system issues?
Send message in teams if possible, or Call the Call out line in real time. ( Not 30 - 60 mins after the fact )
What is a nutcracker?
A toy soldier
These are the two most popular Christmas colors after red and green?
What is Silver and Gold
Finish the lyric!
"On the 1st day of Christmas my true love gave to me __________."
a partridge in a pear tree
What are hung on fireplaces?
Stockings
Explain how to process an out of area mbr call? ( A new request for service ).
Process call as if they were in our area.
Name two famous animated Snowmen.
Who is Frosty the Snowman & Olaf
How do you say Merry Christmas in Spanish?
Feliz Navidad!
How many la's are after the fa in "Deck the Halls"?
8
Buddy the elf sticks to the four main food groups: candy, candy canes, candy
corns, and __.
Syrup
In Verint ( system that records our calls ) How do you get credit for Offering AAR's?
AAA Approved Repair Facility / %10 off up to $75.
The real-life department store featured in "Miracle on 34th Street" (Famous department store in NYC)
Macy's
What happens when you stick your wet tongue to a frozen pole like in a Christmas story?
What is, it gets stuck to the metal.
What is the name of the Christmas song about metallic colored Christmas ornaments?
Silver Bells
Who wrote the famous book "A Christmas Carol"?
Charles Dickens
In Verint ( system that records our calls ) How do you get credit for Offering AT/DT?
By saying America's tires and discount tires and by saying if they can repair it safely they will do it for free, if they cant repair it you get $10 off better or best tires.
What is the name of the Grinch's dog
Max
A Christmas tradition involving mail, stamps, holiday messages and sometimes pictures.
What is sending Christmas cards.
Finish the lyric!
"Oh, the weather outside is frightful,
But the fire is so delightful,
And since we've no place to go,
________________________!"
Let it snow! Let it snow! Let it snow!
What are people supposed to do if they find themselves standing underneath a piece of mistletoe?
The two people are supposed to kiss
What Does KMI Stand for?
Keep mbr informed.
The island of misfit toys is from what movie?
What is "Rudolph The Red-Nosed Reindeer"
Name all of Santa's Reindeer.
Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Bitzen, and Rudolf