HISTORY
CLINICAL
FRONT OFFICE
BILLING
RANDOM
100

When was CHS founded?

2002

100

When is assessment and treatment plan due per Comar?

2nd visit 

5th visit

100

What is the first thing you say to a client?

Good Morning, Good Afternoon,

Greet the client

100

What is F99?

unspecified mental health diagnosis

unbillable diagnosis for medicare

must be changed after assessment is completed

100

What is CHS color?

RED & BLUE

200

What was CHS first service?

PRP

200

What are the first 3 questions to ask a client during each visit?

1. Has your address changed?

2. Has your insurance changed?

3. Has your phone number changed?

200

What are the steps to complete a referral?

1. Enter the client into celerity. 

2. Verify insurance on Value Option. 

3. Enter insurance information into celerity.

4. Obtain 2 units from VO

5. Enter authorization number into celerity. 

6. Schedule the client.

200

what is an uncompleted note?

Note without a diagnosis

200

How many Time off do you accrue per month?

1.1

300

When did CHS start OMHC services?

2005

300

When are clinical notes due?

Every following Monday at 12 noon. 

300

What information do you get from a new client who is here to see a clinician for the first time?

Photo ID & Insurance Card

300

How do you avoid denials?

Check OMS at every visit.

Obtain insurance information.

300

Who do you notify for time-off

Manager,supervisor, and HR

400

What year did CHS launch celerity?

What year did CHS start Hagerstown?

2016

2010

400

When should the first OMS be completed?

During the second visit.

400

When is medical records due and what document do you send out?

Every Friday

Clinician Assessment and Psychiatric Evaluation.

400

What are the code for;

1. Assessment for clinician and doctor

2. Treatment Plan

3. Discharge 

4. Individual Therapy

5. Group Therapy

6. Family Therapy with the client

7. Family Therapy Without the client

1. 90791; 90792

2. H0032

3. 90889

4. 90834

5.90853

6. 90847

7.90846

400

What is the CEO'S social work Alma mater?

UMB school of social work

500

What is the Mission of the agency?

To empower individuals and promote sel-awareness through supportive educational and therapeutic interventions. 

500

When should a client be discharged?

*3 points

Voluntary discharge

inactive for 30 days

violence 

complete treatment

Breach of treatment contract

500

When new referral calls and client already exist in celerity, what do you do?

Re-admit the client

500

Gaudenzia invoices must be sent on____________, to___________, and notes uploaded from celerity to___________

Every Following monday,

Billing, Ms. Moji, Bunmi

One-drive 

500

What is Baltimore Suite Number

4670