Ethics
They prevent the exploitation of people who are getting services.
What are ethics?
A case manager will link a client to __________ that they both agree will help the client reach their goals.
What are resources?
The understanding that you will never understand another person's culture, but you are willing to learn.
What is cultural humility?
How you should treat all of your clients.
What is with respect and dignity.
The microsystem is what we have been calling the ________ level of the ecological model.
What is individual level?
Meeting the needs of the client and looking out for their interests are the ethical ____________ of the case manager.
What are responsibilities?
Building a relationship, assessing the client, collaborating on a service plan, and following up.
What is the process of case management?
Looking for exceptions to _________ stereotypes will help us gain a more accurate understanding of the people we are serving.
What are cultural?
In the Strengths Perspective, solutions are co-created by both the client and the case manager. This is called __________.
What is collaboration?
Beliefs, values, culture, economics, politics, government, etc. are part of the ___________system, or societal level.
What is the Macrosystem?
A relationship with a client that the case manager should avoid if possible because it could create a violation of professional boundaries.
What is a dual relationship?
The understanding that there are differences between our situation and the client's, even if similar, helps the case manager create useful __________ such as knowing when to self-disclose.
What are boundaries.
Education level, sexual orientation, where you come from are all examples of this.
What is culture?
A case manager who uses the Strengths Perspective has a firm belief in the client's ability to _______ and ________.
What is grow and change?
The group that includes family, friends, school, work, and community is this level.
What is the mesosystem?
The right of the patient to agree to accept your services is called __________ _____________.
What is informed consent?
Developing an accurate profile of the client's problem and the context surrounding it.
What is assessment?
________ cultures value the needs of the group over those of the individual; family, working together, and group harmony are very important.
What are collectivist?
Individual _________ building and empowerment are important to the Strengths Perspective.
What is capacity?
If a mother of a baby can't find childcare because no one can afford to be a childcare provider, this is a ________system problem.
What is macrosystem?
When a case manager can share information about a patient on Facebook or Instagram - as long as the patient isn't named and you can't see their face.
What is never?
The client-centered process for supporting clients to create goals, establish their need for resources, and take steps to reach their goals.
What is care management?
___________ cultures view personal achievements, independences and self-reliance to be very important.
What are individualistic?
The concept helps a case manager to understand their client's world view and perspective.
What is suspension of disbelief?
When a parent is investigated by CPS for abusing their child because they punished her the way their parents did it, this is a ___________system problem.
What is mesosystem?