Discretion
Please explain what the FAM allows you to do based on the words May, Should, and Must.
May: you can do the thing at your own preference as long
Should: The FAM has preference for said action but you have discretion to do something else based on info.
Must: You must do what the FAM says and there is no discretion.
What IN must always go with a refile?
IN 941-14
What database is used to verify that an ID is authentic?
NLETS
A foreign mother and father is applying for a passport for her child on a DS-11. The mother gave birth to the child on a US cruise ship in US territory while visiting on a Visa. She claims that she's not sure if the child can get a passport or not and doesn't have evidence of citizenship. Assuming that there is no fraud and the story is true, is the child a US citizen?
Yes, A child born on a foreign merchant ship or privately owned vessel in U.S. internal waters is considered to have been born subject to the jurisdiction of the United States and thus acquires U.S. citizenship at birth (8 FAM 301.1-3)
True or False; You can approve a passport that has a large shadow in the background.
True ; a photograph with a shadow in the background can be approved as long as the shadow does not obscure the applicant's facial features.
8 FAM 402.1-3(c)
8 FAM 402.1-3(e)
When you receive a DS- 5504 for a rewrite from the counter what must the status(application) type be in order for the previous books with errors to be rejected?
Data Correction
What database tool do you use to see if the applicant or applicant's parents have consistent signatures?
ACRQ (previous Passports)
The applicant is applying on a DS-11 for a book and card but reported the last two books as lost and will be receiving a 91l endorsement on a limited passport book and no card. Will this applicant be entitled to a refund?
The are entitled to a refund. According to 8 FAM 706.1-6, "When an applicant who reports two or more lost/stolen/damaged/mutilated passports applies for a passport card: (1) The application for the passport card will be denied. The application fee for the card will be refunded in accordance with 8 FAM 602.2. This exception is made because it is the technical limitations of the passport card that prevents the applicant from obtaining the passport to which they are otherwise entitled.
You have an application pulled up on TDIS and you noticed that the SSN is filled out but showing "Not a match" Name 2 databases you could use to verify and correct the SSN
ACRQ (Previous PPT)
NLETS
LEXIS NEXUS
CCD
When looking at a the previous TDIS trace for an application, how do we know if the current application is either a reissue or a refile?
If either the book or card has an issuance date or numbers printed for the product it's a reissue, if not, it's a refile.
You have a DS-11, and everything is complete, but you noticed that the SSN is incorrect. Can you call an applicant if everything else is okay, but you just need the correct SSN?
NO, per 8 FAM 403.5-2, you must not call applicants to request their SSN because this may be interpreted by the applicant as a fraudulent request, phishing, or other scam. However, you may request the SSN if the call was initiated by the applicant or you are calling about something else and additionally getting the SSN.
1 parent apply for a passport for their child(under 16) and uses a ds-3053 with a notary from Japan. One parent's last name is "matashimitsu" which is the same as the notary. This is a common Japanese name. There are no Fraud concerns. Assuming everything else is okay, can we issue this passport? is it limited
Yes we can issue a full validity, because just having a matching last name between a notary and a parent is not evidence of family ties within itself unless you see other evidence to the contrary.
When determining if the applicant have fulfilled the residing requirements for a derivative CCA case, what are the 3 elements that must be taken into consideration regarding their time in the US?
Character of stay
Residence
Duration of Stay
8 FAM 301.10-2(F)(1) and 8 FAM 301.7-2
You receive a DS-11 CI application that has "refile" with the numbers at the top. You search the original trace for the first application, and you notice that there is a book number that was issued yesterday and that the applicant won't get that book in time for their trip tomorrow. What two ways could you reissue this application, what document is needed, what do you do with the DS-11 application?
2 Ways; 1) Reissue Module and 2) 5504
Document(s) Needed; DS-86
You need to N/I the DS-11 and continue w/ reissue app