Where do I need to go?
A returning student would see one of these.
What is an Academic Advisor (CATC, SSR Advisor)
This is a way we can communicate to students how to make an appointment with Counseling, Advising and Transfer Center.
What is a QR code?
What is a link in the email?
This is the "source of truth" for Waubonsee
What is Banner
River Street and Cedar Street
What are the streets by Aurora DWN parking?
A traditional aged student who has a question about free classes may get assistance from this department.
What is Waubonsee Works (Jenni Lara ext 4120)
Do you have CDL classes?
YES, for some qualifying students with Waubonsee Works. 4120
This is the software to manage incoming and outgoing phone calls.
Touchpoint
A FT Faculty member who needs space at DWN would go to this person first.
Who is their Dean.
A student who needs help with Canvas would go here.
What is Academic Support/Library/Tutoring (all 3 will be accepted).
Do I have to have GED to take some classes?
It Depends
What software did we change to during workfrom home phase of covid?
What is Outlook/Office 365
"I need that thing. Ya know, that thing for my taxes"
What is a 1098T.
If a person is brand new to college/Waubonsee they should do this first.
This is where you will direct students to make an appointment with Learning Assessment and Testing Center
What is the software some staff use/have used for Library books.
Workflow?
What is the first thing you should ask when you are told "I can't register"
What is "What does myWcc say when you log in?"
Where do you send a student that has a complaint about vending machines, classes not being cancelled, services or harassment?
Official Complaint page on .edu site
Can Adult Education Students PreRegister online?
YES
What software will we be learning to provide drop ins during August and January?
EAB/Navigate
Typically they are the first Monday in March, the first Monday in May and the first Monday in Nobember.
What are the first days of registration?