What we do for the customer
This software allows customers to submit questions and support tickets directly to CIMx.
What is the Customer Portal?
CIMx’s first product, sold to GE Aerospace in 1997, was this computer-aided process planning tool.
Bonus:
Introduced in 2008 as a more affordable option, this product came before Quantum.
What is CS.CAP?
What is Interacts?
CIMx was founded in this year:
When is 1996?
The Acronym MEP stands for this.
What is Manufacturing Extension Partnership?
After targeting these companies for a couple of years, CIMx now focuses on these type of companies.
What are Large Fortune 500 companies and small to mid-sized companies?
Quantum’s support model is described as this, focusing on training, upgrades, and long-term customer success.
What is human-centered?
This aerospace quality standard requires auditable documentation of every step in the manufacturing process.
What is AS9100?
Quantum moved to the cloud in this year to keep up with market demand.
When is 2024?
This is the main purpose of an MEP.
How to support small – mid-size manufacturing businesses with funding for technology and equipment purchases?
These are things Quantum is competing with in the marketplace.
What is the “do-nothing” approach (keep doing what they are already doing), Plex, Dassault, Google sheet / excel, build their own solution
Customers can co-fund product improvements through this shared model, which accelerates delivery.
What are shared projects?
In the market for MES or markets in general there is an expensive market and a cheap market. Take Oreos and Kroger Oreos (cookie sandwiches). Where does CIMx put itself in that marketplace?
What is a Niche Market?
The acronym CIMx stands for this.
What is Computers in Manufacturing X?
The state with the biggest MEP who CIMx has partnered with.
Bonus: This is their abbreviated full name.
What is Michigan?
What is MMTC?
__% of manufacturing companies run on paper based production.
70% - 80%
Name one type of session the Delivery team provides for customers to help them understand Quantum.
Bonus: Name the other two types of sessions:
What are personalized consulting sessions?
What are Standard training sessions?
What are optimization labs?
Quantum’s model emphasizes access to these experts, though too much direct consulting can paradoxically reduce perceived value.
Who are manufacturing process experts?
Kristin left this industry, where she worked unhappily, before co-founding the company
What is corporate banking?
One of these four CIMx does not see a successful partnership with: QuickBooks , Dassault, Plex MES, Oracle NetSuite.
What is Plex MES?
CIMx focuses on this pricing model to stand out in the marketplace.
What is a Fixed-price proposal model?
This feature allows splitting one manufacturing job into multiple tasks.
BONUS: This feature is being rolled out as part of this new component in Quantum.
What is job splitting?
What is the scheduler rollout?
What are the three main types of MES platforms?
These three types of manufacturing execution systems were described by Kristin: engineering-centric, ERP/MRP, and job shop.
By purchasing what software did CIMx create Quantum from?
What is Multi-CAP?
The three characteristics of an Active Partnership:
What are regular meetings, shared goals, and mutual benefits?
By coordinating marketing campaigns, analyzing market trends, and reviewing research of other MES tools, CIMx partners with this company to narrow our focus in the marketplace.
What is ITRG ( Info-Tech Research Group)?