Whatcha know about that?
What are 3 buying motives?
Convenience, compliance, Workers morale, cost, time, consistency, limited vendors/consolidating vendors.
How many brands of AED's do we offer?
For an extra 200 pts:
What are the names of each of the units from each brand?
3- ZOLL, Defibtech, & Philps
ReviveR, View, ZOLL AED PLUS, ON-Site
What are the 5 steps to the RBS process in order?
Step 1:Pre-Call Plan
Step 2: Building Rapport
Step 3: Tour
Step 4: Presentation
Step 5: Close
If a customer complains about getting a First Aid bill, rental bill and now a WaterBreak bill.... what solution do we have to offer?
Consolidated billing. A customer will only receive 1 invoice per month with all services throughout the month on there.
How much does a FAS SSR get paid on a lead?
How much does a Fire SSR get paid on a lead?
How much does a Rental SSR get paid on a lead?
How much does an SSR get paid on an AED service agreement?
Everyone gets paid 10% of the first invoice.
Name 2 business objectives.
Name 1 uniqueness about the ZOLL AED Plus?
Extra 100pts if you can name the specific feature.
CPR D Pad, 1 piece with Real CPR Feedback
Accelerometer
What section of the RBS process does the below section cover?
Set the Agenda
Uncover BO/BM
Ask Program Specific Questions
Validate Decision Maker & Process
+/- Bias
For an extra 100pts, what is the last step?
Building Rapport
The last step is CINTRO
What percentage of lead is removed by the galaxy carbon filter?
How many gallons of water can be filtered before the filter is expected to be changed on average?
93%
Roughly 3,000 gallons of water.
What kind of outlet is required for our WaterBreak unit?
Can hot water be turned off in a WaterBreak unit?
A standard 110W outlet.
Yes, it can be tuned off with a switch.
What are the 6 ADA products?
Pain Away, Glucose, Quick heal, liquid bandage, hand lotion, wound seal.
What range does the real CPR feedback read?
It reads 1.8-2.1" for each compression
What are the 3 components to the sustainable success model?
For an Extra 100 pts, can you name one input that goes into each of these sections?
New Presentations x Closing Ratio x Average Account Size
New Presentations: Phone Block, Get Referrals, SSR Leads Contest
Closing Ratio: One on One Debriefs, Training Meetings, Field Rides
Average Account Size: Sell Bundled Packages/Programs, Targets, Account Size
What happens at the end of the 36 month agreement?
The service agreement re-news for an additional 36 months.
Is it possible to install a backflow preventer on our WaterBreak units?
What is a backflow preventer?
Some cities require that these are installed on water units or POU and coffee machines.
We can install these on our units.
Answer 3 of the 5 correct to receive points. Each questions correct over 3 is an additional 100pts.
What does VLT stand for? what is it referring too?
Can an electrical hard hat have breathing slots in it?
How often do electrical gloves need to be rotated?
What is the rule of thumb for AED distance?
Name 3 of our matrix partners and their vertical.
Visible Light Transmission
NO, electrical hard hats have to be fulled closed.
Gloves need to be changed every 6 months
Used to be 3 mins and it has not be moved to 2 mins.
How long is the life of each units pads & Batteries?
what is unique about philips?
Zoll- 5 years each
Defibtech- 2 year pads, 5 year battery
Philips- 5 year shelf life & 4 year battery from installed date, which has to be marked down on the battery. Pads 2 years
What does SAFE stand for?
&
Can you name 1 product from each color category?
S = Single Source Solution
A = Adaptable Programs
F = Five Star Service
E = Exclusive Partnerships
How much cold water is stored inside a WaterBreak unit and how often is it re-chilled?
1 liter of cold water is stored and it is re-chilled every 20 mins.
Can you name the 3 stages of the WaterBreak Filters?
Stage 1 __________
Stage 2 __________
Statge 3__________
Stage 1: Galaxy Carbon Filter
Stage 2: Sediment Filter
Stage 3: Remedi-Pleated Filter
On the tour, what are the 5 steps to the probe cycle?
Focus
Evidence
Agreement
PONC
Requirement
ROLE PLAY: Provide a logical & professional recommendation to a specific AED unit. Looking for direction to 1 unit specifically.
Based on the questions asked and a logical approach.
What is the principle objective?
&
What is the FAS Mission Statement?
We will exceed our customers’ expectations to maximize the long-term value of Cintas for its shareholders and working partners.
Billion & Beyond
How hot does the water come our of a WaterBreak unit?
190 degrees
What is reverse osmosis?
Reverse osmosis (RO) is a water purification process that uses a partially permeable membrane to remove ions, unwanted molecules and larger particles from drinking water. ... The process is similar to other membrane technology applications.