WAVE
Complex Sale
Uniform Product Knowledge
FS Product Knowledge
Scripts
100

What are the 5 steps of WAVE Seeding?

What is Handwritten Card & GC, Target Box, Catalogue & DP GC, Logo Mat/Emblemed shirt drop off, Call on Target for NP 

100

What is the definition of an Advisor in a Complex Sale?

What is a contact that wants Cintas services, will guide you through the process & can confirm/identify any DM's necessary for a decision. 

100

This pant has 2.5 inches of stretch in the waistband.

What is Comfort flex pro pant 23270,23389, 23945, 23390

100

High Performance Series mats

What is xtraction, active scraper, traffic, and photo?

100

Gatekeeper Script

What is Hi, this is _____. Is ______ available? THANK YOU. I'm calling from Cintas Corporation. THANK YOU. The call is in reference to a program we have set up for _____, ______, and ______ in your same area. THANK YOU?

200

What is the definition of an Active Target? 

What is self-generated pieces of Information or “you told yourself” something about that specific account.  Most of your Active accounts will generate from OSV’s, Referrals, and Flagging Current Customer Programs - an account you have flagged and are actively pursuing. 

200

What is the definition of a principal in the Complex Sale? 

What is the DM that makes the final decision & approvals.  This contact wants to know the value you bring to their company. 

200

Moisture-wicking fabric

What is 275 performance polo?

200
Neutral Floor Cleaner

What is FC4?

200

Renter Script

What is, The reason for my call is I'm currently updating my records and I see that you are using _____ as your uniform supplier. Is that correct? GREAT. We've recently had over 10 ____ customers switch over to us within the past two months for various reasons. I'd like to come in and take 10 minutes to show you why everyone is switching! Does Tuesday at 10 or 2 work better?"
300

What is the definition of an Inactive Target? 

What is; pre-populated lists in Dynamics (typically generated from Corporate) that can be utilized for all forms of Prospecting 

300

What is the definition of the Contact in a complex sale?

What is the person who rates the product performance, typically uses the product or manages the employees who do. Wants to know how the product impacts their job. 

300

What is the difference between the comfort pant & the comfort pant for Food production?

What is the hook & eye closure for safety in the food processing industry.

300

Sig Series offers these 11 Dispenser Types

What is manual soap, auto soap, z-fold, Auto HW, dual toilet paper, JRT, clean seat, auto drip, passive air freshener, advanced air freshener, trash can

300

No Programmer Script

What is, Hello my name is _____ from Cintas. The reason for my call is we are currently servicing ______, ____, and ____ in your area. I was able to help them with a program that increased their company's public image and provided them with a tremendous employee benefit. I'd like to come in and take 10 minutes to show you how we can do the same for your company. Does Thursday at 10 or 2 work better?

400

What is the AWV required to be considered a Target account? 

What is $500

400

What is the definition of the Screener in a Complex Sale? 

What is the person considered the "expert" for the product, and can say no to Cintas programs if we do not meet specific requirements (think safety)

400

These garments offer the cool vent technology. 

What is the Signature Chef Coat, & Signature lightweight cook shirt. 

400

Feet/ Roll of JRT

What is 1,000?

400

OSV

What is, Hi, I'm ___ from Cintas, I was hoping you can help me out. I work with _, ___, and ___ just around the corner. Who would I speak to in regard to your ___? 
500

What are the 4 types of DM's in a complex Target sale? 

What is Principal, Contact, Screener & Advisor 

500

What are the steps of the RBS process? 

What is Pre-call plan, Buidling Rapport, Tour, Presentation, Close 

500

This garment is made of lightweight 7 oz. 88% cotton & 12% high tenacity Nylon fabric. 

What is the 391 Carhartt FR Coverall. 

500

____ % of dirt and debris is brought into buildings on the bottom of shoes

What is 80%

500

How the Program Works 

What is, Cintas does all the upfront investment of 11 brand new shirts and 11 brand new pants. Every week we pick up the dirties and drop off the clean. We inspect the garments for repairs or replacements and the program is completely flexible?