Safety
Safest and most effective way to step on and off your truck.
What is 3 points of contact?
The item number for 3x5 active scraper.
What is 10184?
We do this early and often.
What is renewal of Service Agreement?
This is the location goal for the amount of delinquent and 12 month out of renewals.
What is 3?
This stands for 10 times the surface area.
What is X?
These are the 5 keys to Smith System.
What is:
Aim High in Steering
Get the Big Picture
Keep Your Eyes Moving
Leave Yourself an Out
Make Sure They See You
This features allows the capture of 3x dirt and debris.
What are active blades?
To communicate program benefits, and when benefits are delivered.
What are "Making Seconds That Count"?
This is the slogan used to remind me to come back positive in adds/stops each day
What is "Net One"?
This allows the carpet to capture more dirt and hold more moisture than a standard mat.
What is microfiber technology?
This inspection is completed before and after my route daily.
What is Pre/Post trip inspection?
Helps prevent mat from shifting on uneven surfaces like concrete.
What is textured backing?
These are the 4 steps of ECIR.
What are empathize, clarify, isolate and respond?
This is the time I am responsible for placing an A/R customer on hold.
What is 60 days?
This type of backing improves mat traction.
What is Raptor?
This is the highest government business safety standard.
What is VPP (Voluntary Protection Program)?
Helps keep dirt and debris away from shoes.
What are deep channels and drainage holes?
These 3 things make up my quarterly growth bonus.
What are adds/stops, price increase, and LB?
These are the 4 Service Quality Absolutes.
What are:
They want their product
They want them clean
They want them functional
They want to like the SSR
These are the standard prices for a 3x5, 4x6 and 3x10 Xtraction mat.
What are $7.50, $8.50 and $9.50?
This is the best choice for parking upon arrival of servicing a customer.
What is pull through?
This feature allows the mat to function both portrait and landscape.
What are multi directional blades?
First question asked when a customer requests to change invoice to monthly.
What is "Can I ask WHY you would want to change your service to monthly"?
These 3 keys give valuable information about our products.
What are features, advantages and benefits?
This embeds the carpet into the rubber to maintain its professional look.
What is Tuft Lock Technology?