Cintas Trivia

FS Product Knowledge

100

Where is Millenium Mats located?

Georgia, USA

200

List the different categories of our standard and premium mat offerings

Standard: Walk Off, Logo, Duralite, Scraper, Coffee, Safety

Premium: Active Scraper, Photo, Xtraction, Traffic, Wellness

300

In what quantities so we sell terry/dish towels, shop towels, micros, bulk aprons?

Terry/dish: 25

Shop towels: 50

Micros: 25

Aprons: 10

400

These 2 hygiene offerings are scent-free

What is... B&V hand lotion and Sig Series Free & Clean soap service

500

Explain the 5 steps of the Drain Line Maintainer service

1. Inspect the DLM weekly

2. Check out with customer contact weekly

3. Inspect side floor drains weekly

4. Treat floor drains every 4 weeks

5. Change 3.5 Gal bucket feeding main drain every 4 weeks

Corporate Culture

100

Our Corporate Culture is broken down into what 3 areas?

What is Principle Objective, Character, and Management Systems

200

What's our Principle Objective?

What is.... We will exceed our customers expectations to maximize the long-term value of Cintas for our shareholders and working partners

300

Explain what our management systems are

What are.... polices and procedures that assist us in accomplishing our objectives

400

Name the 3 key initiatives Scott Garula rolled out for the Rental Division to close the fiscal?

What is.... 1. Growth 2. Growth 3. Growth

500

Name the 7 attributes of a professional

What is... 1. Respect one another 2. Enthusiastic 3. Spartan Approach 4. Professional Apperance 5. Do what's right, not what's expedient 6. Courteous 7. Thorough

Hygiene and Chemical Product Knowledge

100

Explain the different applications for FC1 vs FC3

What is... FC1 - Heavy Duty Floor Cleaner. Finished floors with medium to high traffic FC3 - Industrial Floor cleaner. Oils, Grease, Solvents

200

Explain how the hygiene program works to a no programmer briefly

What is How the service works: • No upfront inventory investment • On a weekly basis we: • Monitor inventory levels and refill product • Ensure dispensers are functioning properly • Replace batteries as needed • Flexible programs to meet your changing needs

300

What are the 11 available colors Signature Series is available in?

What is... 1. Black 2. White 3. Grey 4. Stainless Steel 5. Red 6. Navy 7. Orange 8. Lime 9. Sand 10. True Blue 11. Real Tree Camo 

400

How many bottles of GL1 does 1 unit of chemical give the customer?

5 32oz. spray bottles

500

Name the 6 chemical offerings that have floor applications

1. FC1 - HD Floor Cleaner

2. FC2 - Bio-Based Floor Cleaner

3. FC3 - Industrial Floor Cleaner

4. FC4 - Neutral Floor Cleaner

5. RR1 - HD Restroom Cleaner

6. DS1 - Neutral Disinfectant Cleaner

Misc

100

Who is the current leader of the Rental Division?

Who is... Jim Rozaskis?

200

Who is our current SVP, Sales?

Bill Jeitner

300

Main differences between our Service Agreement and competitor contracts

1. Price increase language

2. Service guarantee language

3. "Act of God" clause

4. Line item invoice minimums 

400

Rental Division Mission

What is.... Double the size of the rental division in 9 years or less?

500

Let's role play.... Go through the gate keeper and no programmer phone script

What is... Let's get ready to phone block!

FR Uniform Product Knowledge

100

Which Arc Flash PPE Category was recently removed this past year and what garments does that affect?

What is.... Category 0. Cotton garments

200

Name that OSHA revision that affects the electrical power generation, transmittion, distribution, and electrical protective equiptment final rule

What is OSHA 1910.269 and 1926 rule

300

Name 2 of the 3 questions we should be asking at every meeting to determine if the prospect could potentially benefit from and FR program?

What is 1. Do you work on energized parts or conduct voltage testing? 2. Do you remove or install circut breakers or fused switches? 3. Do you work with control circuts or parts with voltages greater than 50 volts?

400

Explain what OSHA 1910.269 means for our prospects

What is.... FR clothing is now required by the law and the appropriate care and maintence is the employers responsibility.

500

Name 3 uniqueness Cintas overs compared to any other rental company within our industry when it comes to designing and implementing FRC programs?

What is Largest manager of FRC programs in North America Largest purchaser of industrial FRC Dedicated FRC division since 1991 Corporate FRC test lab (Milford, OH) Centralized FRC policies & procedures Host FRC Workshops & Webinars In-house capabilities to add FR E-VIS Diverse DC Stocked FR Product Line (& E-VIS FRC) Carhartt Exclusive Product Line! “Lightest weight, most comfortable Carhartt branded FR products that your employees truly want to wear