Checkouts/Renewals
Fines/Fees
User Accounts
MISC
Workflows
100

What is the maximum number of items that can be checked out on a Patron and Limited DVD library card?

 99 items

100

What is the daily fine rate for most items 

.30

100

Name the 6 account types that we reviewed. 

Patron, Limited DVD, Educator, SAIL, Virtual, Staff  

100

What is the override code? 

O
100

What wizard do we use to search for a customer? 

Display User

200

How many times can a Marina Item be renewed?

2 times

200

What is the Large Balance collections fee?

$20

200

Who is eligible to apply for a AACPL Card

  • Free library card for:

  • All full and part-year residents of MD

  • Anyone employed by a MD-based organization or business

  • Students of any MD learning institution

  • All federal employees working in MD

  • All military service members on active duty in Maryland and their families


200
If your account is blocked, how much do you have to pay to checkout? 

20%

200

What two ways can you renew items in Workflows?

Renew User Wizard

Renew Item Wizard

300

How many items can be checked out on a SAIL account

3

300

What amount puts your library account in blocked status?

$15.00

300

What information can we supply a wife who has her husband's library card?

We can not supply her any information on her husbands account.

300

What is the name of our self-check system?

MeeScan

300

How do login into workflows 

You login using the branches three letter code with circ for username. Password is Circ

400

What is the maximum number of renewals? 

5

400

Who can waive a collection referral fee? 

Branch Manager, Circulation Supervisor and Circulation Services Manager? 

400

What accounts are fines free

Educator's Library Card, Staff, SAIL, Virtual 

400
What company do we use to manage our collection accounts?  

Unique Management Services 

400

What is the short cut method in Worklfows that gives you access to various features? 

Right-Click

500

How many times can a OCLC item be renewed?

They cannot be renewed unless you receive permission from the lending library.

500

What forms of payment do we accept?

Cash, Check, or Credit

500

What is the loan period for an ELC?

6 weeks

500

What does the SAIL account stand for?

Student Access to Improve Learning 

500

What is the major grouping in Workflows that provides the key wizards?

Common Task