Conflict Resolution
First Aid
Program Areas
Staff Handbook
Cabin Management
100

One of your campers tells you that another kid stole their kendama. They didn't see it, but they know it was them. What should you do before getting anyone in trouble?

Talk with them both separately and get all sides of the story

100

Your camper is feeling nauseous and asking to go to the nurse. What should you try first?

Making sure they are hydrated - 90% of the time they're nauseous because they're dehydrated

Make sure they've eaten

Have them lay down if schedule allows, or switch to a less strenuous activity

Consider the camper - could they just be anxious about something?

100

How much dye do you put in the bottle for tie dye?

A speck of dust. A crumb too small for even a mouse

100

What is ratio?

1 Counselor:2 Campers

2 Counselors:1 Camper

3 Campers

1 Counselor:1 Camper:1 CIT

100

A camper asks you what time it is. What do you say?

It's CAMP TIME, buddy
200

One of your campers is pretty shy and has a hard time making friends, what can you do?

Get them to be buddies with a friendly and outgoing camper, ask them to come and do an activity with you and the other campers, find out their interests and try to prompt them and another kid with similar interests into having a convo
200

What should you be doing regularly to prevent your campers from getting sunburned?

Ensuring they have proper clothes on, making sure they're regularly reapplying sunscreen, having them wear hats, having them stay out of the sun when possible

200

What are the Trails that require specific clothing?

Horses = pants

Outdoor = shorts and tees and water bottle

Paintball = long sleeves and pants

200

You see someone you don't recognize by the climbing tower. How are you reporting this over the walkie?

____ to all staff/to leadership, there is a hall pass by ropes/the climbing tower

200

One of your campers misses their mom a lot and is asking you to call home. What is your response?

Redirect - let's talk again after activities, ask me again at dinner, etc. and distract them as much as possible.

300

Two of your campers have had several little fights and don't seem to have fully made up even though you've tried a few things. How can you try to avoid future conflicts between them?

Have them in separate activities, have them sit away from each other at meals and other events, shut it down if they start making comments about each other, step in quickly if they are interacting with each other. Severe cases maybe cabin switch for one

300

How can you comfort a camper who has just wet the bed?

I pee myself EVERY night

300

What are three rules campers must follow when at boulders?

Any 3 out of the following: 3 points of contact, take buddies everywhere, stay within earshot, don't jump across a gap, don't climb anything taller than you, etc.

300

When is it okay for a CIT or JC and a counselor to be in a relationship?

NEVER!!!!

300

You notice at dinner one of your campers isn't eating anything, and when asked says they are not hungry. What can you do to make sure they eat?

Let's eat together, ask them what food they would eat/offer other foods, if problem persists have them sit closer to you at future meals, more answers

400

Five of the campers in your cabin already know each other and are good friends, and there are only three kids in your cabin that aren't a part of this friend group. How can you make sure they don't exclude the other kids?

Switch up seats at meals, have them switch up buddies, encourage them to all try different activities and not pick all the same ones

400

You're running a hike and a camper tripped and scraped their knee pretty badly. They are younger and crying. How are you calming them and treating the scrape?

Stop crying bud

400

What are the rules of tie dye?

Eyedrops not ketchup, limited rubber bands, cabin number and name written on tag, dye shouldn't pool, only put dye on your own item

400

There is a missing camper and you're in cabin lines about to report how many campers you have present. You and your co are both here. You have 11 campers, 10 of which are in front of you and 1 who you have confirmed is currently in the nurse. What do you say?

2 counselors and 10 campers present and accounted for, 1 camper not present but accounted for.

400

It's early Saturday morning and you're getting your kids ready for check out. What needs to be done?

Everything packed and sent to Thunderbird (although they probably should have started packing last night), cabin swept, mattresses wiped and flipped up, all trash picked up, kids clean and presentable for their parents 

500

You've noticed that one of your coworkers isn't following ratio with campers, and you've seen them alone with older campers a few times. They claim it's not a big deal because they're pretty close in age to these campers anyways. What kind of behavior is this, and who do you talk to about it?

Red flag behavior. Report to leadership, not effective to confront the counselor about it yourself

500

Your camper just woke you up at 1am after throwing up in their bunk (good luck soldier). How are you handling the situation?

Get buddies to take them to the nurse, put anything that got dirty in the wash (clothes, sheets, etc.), use kitty litter to clean up if necessary

500
What are the rules of boating and why is it so important to enforce them?

Stay in boat, don't rock boat, don't talk to strangers, don't splash others, stay with your counselor while off site, stay where you can be seen on lake, respect fishermen and avoid their lines. They WILL find a way to do something outrageous so stay alert...

500

Your camper is asking you where you go to school, if you're dating someone, for your social media, etc. How are you responding/redirecting the conversation?

We can't talk here. Email me.

500

How can you be THAT co?

Various answers... up to our discretion