"an speech or action that disrupts the harmony of the teaching learning environment."
100
Incivility has become a norm. True or False?
True
100
What are some characteristics of student to student incivility?
Bullying of students, offensive or rude comments, making student feel inferior, threatening a student, creating physical violence.
100
What could cause patient to student incivility?
Patients' previous experience, student nurses' approach, fear, inexperience, religious beliefs, and family
200
The problem with civility is?
Civility is not being perceived correctly, it is not being taught in nursing curriculum, negatively influences patient care, negatively influences the quality of nursing education.
200
What are some ways that professors are incivil to students?
Unfairness, high expectations, changes to syllabus or clinical schedules, grading processes, and embarrassing students in front of others.
200
What is horizontal violence?
Hostile and aggressive behavior by individual or group members towards another member or groups of members of the larger group. Inter-group conflict!
200
What are some effects of student to student incivility?
Student grades will decrease, added stress on life, lowering self esteem, dropping out of school, and in severe cases-suicide.
200
What could be some effects on the nursing student?
Outlook on their clinical experience will change, negative attitude towards the patient, makes them re-evaluate themselves, and may need to learn better communication skills.
300
When was civility first seen?
In the middle ages.
300
What is the problem with academic incivility?
Influences the student's behavior and affects the student's sense of morality, integrity, and ethical conduct.
300
What are some example of horizontal violence in the work place?
Bossy and pushy, critical, betrays trust, cliques, excluding other nurses.
300
What are some solutions to student-student incivility?
Confronting the individual in a respectful manner, search for why the person might be acting this way, asking a professor or staff member to confront the individual.
300
What could be done about patient to student incivility?
Student can speak with their instructor, try a better approach and redirect later if possible, have instructor come in with them or maybe go in first to speak with the patient, get advice from one of the nurses on how to deal with the patient.
400
What are the three themes that are a result of being treated in academic incivility?
The feeling of being traumatized, the feeling of helplessness, and the feeling of anger.
400
What are some causes of horizontal violence?
Older nurses eat their young, a nurse receives an award that leaves others jealous, and tension due to understaffing.
400
What are some approachable ways to speak with patients?
Introduce yourself first, explain what you are going to do, ask questions, show compassion, be a listener, and talk the patient through what you are doing
500
What is the best way for a student to deal with incivility from a professor?
The student should find another professor in the profession to lean on.
500
How does one deal with horizontal violence?
Stand up for yourself and others, report uncivil behavior to the nurse manager, treat others with respect and do not act in a way you would not want to be treated