Email
What symbol does an email address use to separate the username from the domain?
At ( @ )
Name a known "store-and-forward" email service?
Post Office Protocol version 3 (POP3)
Which of the following can administrators use to filter out the IP addresses of known spammers?
Blackhole list
Which email client feature allows you to store the names and information of people you contact frequently?
Address Book
Using all capital letters in an email message connotes:
Shouting or anger
What can be considered an advantage of Web-based email?
You can log on and check your email from any computer that has Internet access.
Where do email clients typically save a copy of every message ever sent?
Sent or Sent Items folder
What is the term for a file that is sent with an email message?
Attachment
What can a personal information management (PIM) program be used for?
schedule appointments and meetings, store contact information, and manage tasks
Which device can synchronize with the personal information management (PIM) on your computer?
A smartphone
The signature block for your company email account should normally include:
Your name and email address
Which of the following client-side actions can you take to reduce the amount of spam you receive?
Set up a spam filter in your email client.
What email response option should you use to send an email message to users who did not receive the original?
Forward
Why should you use out-of-office messages when you will be away for an extended period of time?
To explain why you may not respond to email messages within a reasonable period of time
What kind of SMTP server do spammers use to relay messages through a third party?
Open relay
What part of an email address appears after the @ symbol?
Domain name
How do most current email clients display an attachment in an email message?
As a separate link, such as an icon
What enables users on different email systems to exchange messages?
Gateways
What is a disadvantage of using Web-based email?
Interruptions in Internet connections may prevent you from accessing your messages
Which of the following email response options should you used to respond only to the original sender of an email message?
Reply
The term “netiquette” refers to:
General rules for Internet courtesy
Which of the following scans incoming email attachments to ensure they do not contain malicious code?
A. Email client on the user's computer
B. Web Server
C. Email Server
D. LAN Firewall
C. Email server
What must an email message recipient possess in order to view a file attachment?
The software necessary to open the attached file
Name an appropriate use of email in a business environment?
discussing the status of a project with co-workers
What is the term for an email server program that receives sent messages and delivers them to their proper destination?
Mail Delivery Agent (MDA)
The commonplace use of email has given rise to the term “snail mail,” which is a slang term for what?
Standard postal service
What is the national animal of Scotland?
Email message headers consist of:
the To, Cc, Bcc, Subject and Attachments components
When sending an email message, you must have:
An address in the To field
What is an open-source implementation of Pretty Good Privacy (PNG) that does not use patented algorithms?
GNU Privacy Guard (GPG)