Day 1
Day 2
Day 3
Day 4
Day 5
100

Using Claim number 3714969 can you determine what the claim type is and when it is effective? 

What is a new claim and with the effective date of 8/20/2020 

100

An Identification Verification checklist abbreviates to...

What is IVCL

100

The three main reasons why wages may not be reported on every claim are. 

What is Out of state wages, Military/ Federal employer or non-covered employers? 

100

the three types of re-earning requirements are

No Re-Earnings needed, 5X, and 10X 

100

provides benefits to individuals affected by Covid 19 who are NOT eligible for regular UI compensation and meet the requirements

What is PUA? 

200

What are the 4 claim types? 

What is Initial (new), Additional, Reopen, and Transitional 

200

Records of activities on a claim 

What is Work Items 

200

Click on manage interfaces, SID Inquiry, submit SID and icon type ALL 

What is how to run an SID Inquiry?

200

If the the claimant has a new or transitional claim and has a previously filed UI claim (the UI claim right before the current claim) in TN that was MONETARY ELIGIBLE 

What is 5X ? 

200

if a claimant receives payments equal to their previous salary after they are no longer employed (can be a Lump sum or periodic) 

What is Severance? 

300

Are opened when the system cannot proceed with a claim's filing 

What is an Erroneous Claim 

300

First Name & Last Name, DOB, Last 4 of SSN, and the full mailing address... 

What is part one of IVCL?

300

ensure the name matches in 3 locations 

What is on the claim, on the SID inquiry, and listed connected to wages? 

300

if a claimant's previously filed UI claim (the claim right before the current claim) that was denied for one of the following reasons: Quit without good cause, discharged for misconduct, subsequent employment spike meets most recent work, refused suitable work, or failed 5X/10X requirement issue. 

What is 10X? 

300

if a claimant wants needs to upload a severance agreement they should do so on 

What is Jobs4TN? 

400

Calls out important information to claims agents and identified areas that help understanding what they might need to look into (or what adjudicators need to look into) 

What is a Claim Tag? 

400

Assigned to an adjudicator, Previously processed by another agent, Erroneous, IVCL Failure, and Fraud are when to 

What is partially process a claim? 

400

to make sure the separation on the non-mon issues tab is tied to the 

What is the Most Recent Employer? 

400

if any of these are in the the modified by column then it was Auto Adjudicated 

what is Jeremy Colbert, System, GUSBATCH, and Jason Cecil?

400

claimant received a singular lump sum that was equal to their previous salary, when divided by number of weeks 

What is Lump Sum? 

500

The Ten types of Unemployment programs are...

UI, DUA, PUA, FPUC, PEUC, MECU, PUA-ARP, PEUC-ARP, FPUC, and MEUC

500
Most of the processing will take place in the 

What is the Non-Mon Tab? 

500

the four reasons for separation are 

What is Lack of work, Quit, Discharge, and Part-time/reduced hours? 

500

are used to gather information from the claimant that is needed in order to make a determination on a claim. 

What is a Fact Finding Form?

500

Claimant is receiving periodic payments equal to the previous salary 

What is Periodic?