Day 6
A claimant will call in and say that a payment was missing or that they weren't paid the full amount..
What is a Missing Payment?
Is the process of moving the effective date of a claim earlier pending sufficient research and supporting documentation to change the date.
What is Backdating?
W well-being program focused on holistic practices to support resiliency and engagement for employees delivering the most difficult work for our clients
What is WeCare?
a payment that didn't end up processing and did not end up in the claimant's account...
What is a Cancelled payment
Always requires an adjudicator review
What is Hospitalization?
Confidential sessions with a WeCare well-being coach that helps Rapid Responders focus on personal and well being and will help you find ways to cope with the specific stresses you are experiencing in your role
What is One-on-One?
A Claimant must certify weekly to remain eligible for and receive UI.
What is a Weekly Certification?
in Jobs4TN to enter one of these we go to Monetary, claim summary, locate the claim in question and click on view.
What is step one of entering a backdate request?
The first week of UI benefits is not paid immediately. It is paid out after 4 consecutive weeks of eligibility and certification.
What is the Waiting Week?
What is a Quarter Change?
Will collect the work searches or exemption reason, and the week will be reviewed for redetermination by adjudication.
What is a Work Search DQ Triage?
High call volume, Additional claims, transitional claims, extension/federal programs, incorrectly filed employer partial claim, unfiled employer partial claim, requests from other states, and hospitalization...
What are the backdating approval reasons?