Winter Weather
CSP/PSP
Roofing
100

Policyholders should maintain their residence temperature at what?

What is 55 degrees

100

What must we have before sending a SFPSP assignment?

What is a covered loss

100

What is this a picture of?

What is step flashing

200

What is this a picture of?

What is a frozen pipe

200

What document shows the equipment discount when a mitigation assignment is sent?

What is a Mitigation Summary Report

200

What tool is used in determining whether to R&R or repair a wind damaged composition roof or roof slope.

What is the Wind Repair vs Replace Calculator

300

What endorsement gives coverage for food loss carrying a $100 deductible in North Carolina?

What is the Refrigerated Property Coverage endorsement

300

Once approved you should convert your CSP estimate to what?

What is a State Farm estimate

300

A structure fully enclosed with permanent walls and a roof is the definition of what?

What is a building structure

400

A buildup of frozen snow and/or ice along a roofs edge preventing the drainage of water is the definition of what?

What is an Ice Dam

400

If a customer enters into a contract with the CSP vendor, what benefit do they get when the CTR completes the work?

What is a 5-year warranty on the work

400

We found damage to 5 laminated shingles on 3 out of 4 slopes on a roof. The shingles have a 5" exposure. Do we owe for a TRR?

Yes - refer to the discontinued shingle job aid

500

All other States - Claim Ex. Loss of food totaling $900 (refrigerator and deep freezer) on a policy with a $500 deductible. What add'l info. are we requesting.

What is....Nothing!

500

Once the CSP estimate is approved and converted, who should we email the approved estimate to?

What is the CSP vendor

500

What prevents ice damming?

What is Ice and Water Barrier