Snapsheet
The section of the FNOL process where all additional information, that does not have an assigned box/section, can be included.
Facts of Loss
This tab in Snapsheet during the FNOL process is used to add third party information.
Other Parties
This is the address that pulls in the Incident Location section of the FNOL process.
Mailing Address (not the risk address!!!)
If the NFP policy number provided does not pull in Snapsheet, or the DOL falls outside of the associated effective dates, this Tag is applied.
Coverage Issue Tag
In military time, 9:45pm would be.
21:45
The location that Snapsheet Prod is located in.
Microsoft Apps/ My Apps/ Vault Apps
The number of auto adjusters that we have that are assigned claims.
3
The Tag we use when scheduled or blanket items have been stolen, damaged, or gone missing.
Collections Tag
This is the Tag we use when an NFP claim is filed.
NFP Tag
In military time, 1:30pm would be.
13:30
Documentation that is automatically sent to the insured at the time a claim is filed, usually to notify them of the claim.
Claim Acknowledgment Letter/Email
The name of the section where we first add the insureds vehicle to the claim.
Insured Risks
During the first steps of property claims, this section is left blank.
Insured Risks
The number of liability adjusters that we have that are assigned claims.
3
The section of the claim where we confirm the insureds contact information.
Notifier Details
The web page that ALL claim and Snapsheet information, documents and workflows can be found.
Claims Sharepoint Page
The Tag we use when the reporter of the claim mentions the damage was caused by a named storm/event.
CAT Tag
The Tag we use when the property claim took place at a West Palm Beach, FL home.
FL East Tag
NFP documents will be provided by this person when a new NFP claim is reported.
Agent
At what time do we ask if the insured is using a public adjuster.
NEVER
The one FNOL tab that VC NEVER touches, no matter the type of claim.
Exposures Tab
The loss category we select when the insured crashes into another vehicle.
Collision
The loss category that is selected if the insured lost a scheduled or blanket item.
Theft/Vandalism
If nothing applies, this tab of the FNOL process can be left blank.
Insured Exposures tab
The time during the FNOL process we apply applicable Tags.
Immediately after clicking Save