General
Documents
Tasks
100

This communication contains the claim review information

What is a Case Summary note?

100

A document that confirms payment

What is the proof of payment?

100

A task opened when there are duplicate claims

What is Policy Validation - Merge Claim task

200

A tab you find the documents attached to a claim

What is Documents Tab?

200

A document required to confirm travel dates

What is proof of travel

200

A task to convey information to the assessor

What is claims assessment f/u task?

300

Task opened when there is other insurance indicated 

What is Recovery - Review Other Insurance Information?

400

A task used to request medical record

What is med review - send M/R request

500

A task used to resend payment or trace a payment

What is Finance - Trace Payment task?