The Letter D
In a liability investigation, we determine which 9 of these are owed, upheld, and breached.
Duties
"The light? It was green when I entered, definitely green. Maybe yellow. Definitely not red."
Respect traffic controls
Our goal metric (in days) for resolving 1st-party collision total losses.
12-14 days
Even though Scorpion wants us to "get over here" and fix his 2000 Honda Civic, we need to complete this kind of investigation before we offer payment for his deer hit accident, which occurred the day after his policy incepted.
Date of Loss
Our current CEO, she was named as Fortune's first female Business Person of the Year in 2018
Tricia Griffith
A letter sent to inform people that, sadly, coverage is not available for this claim.
Denial
"How fast? Um, I was going the speed limit. No, I don't know what the speed limit is on that road."
Maintain safe speed
The sales tax amount added to MN total loss settlement values.
6.5%
Jax borrowed Mileena's Humvee, for the first time ever, to drive through the snow to Mortal Kristmas. Jax couldn't control the wheel with his metal arms and crashed into a parked vehicle. Whose policy would be primary for the damages in this accident?
Mileena's, the vehicle coverage is primary
This goofy star of Progressive ads debuted in 2008, since then she's headlined our most successful ad campaigns for over 10 years.
Flo
A claim payment issued via mail.
Draft
"I know I was turning left, but he ran into me!"
Yield right of way
We resort to this type of valuation for a very rare vehicle, or when local comparables aren't available or accurate.
Dealer Quote/Specialty Valuation
Reptile is a Named Insured with a Florida policy. He rented a vehicle in his swampy homeland and drove it all the way to MN, where he promptly drove into a tree. This coverage would be available to cover damages to his rental vehicle.
Property Damage. for any vehicle rented by the NI on a MN policy, also any rented vehicle that is damaged *in* MN
This former Progressive CEO retired in 2000, after spending his tenure focused on growth and ensuring we were on the cutting edge of industry advances.
Peter B. Lewis
A claim where someone believes their vehicle is worth less after it has been repaired to pre-accident condition.
Diminished Value
"Yes, it was a big open intersection, but they came out of nowhere! How could I have seen them?"
Maintain proper lookout
The referral we send to IAA on an owner-retained salvage vehicle.
Title-work only
While Sub Zero has spent well over $6000 putting a sweet stereo and lighting system into his 2005 Mercury Mountaineer, this amount is the most we can pay for Custom Parts & Equipment on his un-amended personal auto policy.
$1,000
Progressive declined further adventures "down under", selling it's Australian portfolio in this year.
2017
This government organization regulates the insurance industry in the state of Minnesota.
Department of Commerce
"I had just tightened up my lug nuts that day, I have no idea how my wheel came flying off like that!"
Maintain safe vehicle
This MN fee is a flat $35 added to virtually all total loss settlements.
Title transfer fee
This Part 1 exclusion is sure to anger NI Shang Tsung, who has owned 5 vehicles for years, only lists his 2012 Chevrolet Equinox on his policy, and just fell asleep at the wheel of his unlisted 1999 Jeep Cherokee, careening into 3 parked cars.
Exclusion 10, the ULV doesn't meet additional or replacement and is owned by NI
Progressive Mutual Insurance Company was founded by Joseph Lewis & Jack Green in this year.
1937