Guidewire ClaimCenter
Residential Definitions
Best Practices
Programs
About PMIC
100

What do you open in order to post a reserve

An Exposure

100

In the case of a homeowners policy, this means the dwelling and the land contained within the lots lines on which a dwelling is situated

Premises

100

What is the maximum amount we are permitted to issue when issuing an EFT

$50,000

100

This system is used to track, request and approve time off 

Dayforce

100

What is the Portage Mutual Insurance mission

To provide peace of mind and protection for policyholders

200

What are the two types of Cost Categories when setting reserves

Claim Cost and Expense Cost

200
This means a loss to insured property caused by one or more of the insured perils.

Occurrence 

200

In a weather event (CAT) when dealing with Property, typically, a Manager will advise of a specific amount that should be posted to set funds aside to pay the claim.  What is this called

Average Reserving

200

This program is used in conjunction with GWCC and stores all information regarding vendors, Insureds etc.  

Contact Manager

200

What are the two core values of Portage Mutual

Integrity and Mutuality

300

When going on vacation, we note the system with our back up.  What button do they click to access your activities when you are away

Vacation Button

300

This means any material on which data is electronically stored such as but not limited to magnetic tapes, diskettes, disk packs and cassettes

Media

300

When a recovery is expected on a claim, and the potential recovery is 50-74%, what is the amount of the recovery reserve (%) that we are to post

50%

300

This system is used to house the Engagement survey as well as provide tools to put in place to improve on engagement 

Gallup 

300

Who owns The Portage LaPrairie Mutual Insurance Company

The Policyholders

400

What Activity pops up at 60 days automatically (previously was visible from the onset, but due in 30 days)

Supervisor Review Required

400

This refers to the circumstance where regardless of the presence of furnishings, all occupants have moved out with no intention on returning and no new occupants has taken up residency.

Vacant

400

When dealing with a contents Global Settlement, what amount are we to offer of the Replacement cost as assessed by a third party vendor?

75-80%

400

This program hosts a variety of training available to the staff to assist them in developing skills as well as achieving their annual training targets

MRD Consulting

400

What is the vision of Portage mutual

To be the Most trusted mutual insurer in Canada

500

When there is an Action or statement of Claim presented on a claim, what tab are we required to open to provide details

Litigation Tab

500

This is a small common harmful or objectionable animal and insect (such as lice or fleas) that are difficult to control.  This can also be a bird or mammal that prey on game

Vermin

500

What is the amount of money PMIC will offer an insured if they are doing laundry themselves (inclusive of detergents, folding and washing / drying)

$20/load

500

This system recently integrated with Guidewire Claim Center and is used to communicate with Insureds via a texting solution

Hi Marley

500

What year was PMIC founded

1884