Claim Basic
ADJ/REV
Timely filing / Fee schedules
Member or Provider
LOB and Plan Names
100

Pharmacy / SNF/ Hospice / Hospital

What are facility services?

100

This is how to identify a reversal in CRM/Qnxt.

What are looking for the parenthesis or a minus sign?

100

The term for a member's enrollment information not matching in two or more systems is called?

What is an Eligibility Discrepancy/ Eligibility Discrepancies?

100

The title of the people able to call for eligibility status.

Who are members and providers?

100

These are all the lines of business covered by Molina.

What are Medicaid, Medicare, MMP and Marketplace?

200

The form for PCP/Specialist visits.

What is a CMS 1500 / HCFA 1500 form?

200

This is how Molina will cover an underpayment.

What is paying the difference only?

200

If eligibility is inactive in CRM what do we check next?

What is the corresponding state eligibility system?

200

This department handles potential members.

What is enrollment Growth?

200

This California plan name has part of the states name in it.                                

 What is Medical?

300

This code is found on the UB04 claim form in box 42.

What are Revenue codes?

300

The department who handles any recoupments .

What is Cost recovery?

300

The turn around time for a member's account to be updated in South Carolina.

What is 24-48 hours?


300

When there is an eligibility Discrepancy for MP this person must reach out to the broker.

Who is the member?

300

This TX plan is for pregnant women who wouldn't normally qualify for Medicaid.

What is CHIP Prenate?

400

These codes are 3 to 7 digits long.

What are ICD 10 (Diagnosis) codes ?

400

This number is assigned to the member by the provider.

What is the Patient Account number?



400

The e-mail used to update eligibility discrepancies for WI.

400

The information you must verify with a provider before providing eligibility info.

What is:

 NPI or TIN 

Caller's name and providers name

Member's Name ID number and DOB or Last 4 of SSN

400

These two LOB's could cause members to share in their healthcare's financial responsibility.

What are Medicare and Marketplace?

500

This range of codes are for Labs and Pathology.

what are the 80000 - 89999 codes?

500

This is Also known as an Remittance Advice.

What is an Explanation of Payment?

500

In MI, if a discrepancy is regarding member's information such as gender, they reach out to this place at this e-mail.

500

For TX, the member must contact this agency if they are not eligible in Maximus.

What is the Health and Human Services Commission?

500

 These are the three Plan names for WA.

What are Apple health, FIMC, and BHSO