GEHA
What does GEHA stand for?
Government Employee Health Association
What type of insurance claims do we process?
What is Dental?
Name of the person who helped us review brochures in detail
Who is Amy Eison?
Another name for "making up time"
What is "flexing"?
What we DON'T use in our Claims Rep role
What kind of insurance does GEHA provde?
What is Dental, Medical, Vision?
What is CPS, Claims Payment System, Jacada?
Some of the specialty teams within our department
What is CallTrack team, Adjustments team, Onbase/Written Inquiry Team, Ortho team, CD+ team, etc.
System we use for HR transactions (timesheets, pay, etc.)
What is "MyHR"?
Amy's biggest fear
What is "the dentist"?
How not to pronounce GEHA
What is JEE-HA or YEE-HAW?
Name one other system we use to help process claims
What is.. OnBase, SuperUser/Admin Portal, GEHA.com, etc.
Referred to as the "homebase" or "hub" for our team to find PSDs, workarounds, alerts, etc.
What is "UMR GEHA Dental Claims Team Sharepoint"?
Negative/Borrowed PTO balances
2026 Superbowl Team
The year GEHA was founded
What is 1937?
The 3 plans GEHA offers
FEDVIP, CD+, FEHB
Number of claims reps in the department currently
Date official training begins?
March 9, 2026
Steps your dentist takes to help prevent teeth and gum problems; examples include teeth cleaning and fluoride treatment
Where GEHA HQ is located
What is Kansas City, MO?
COB Plan Hierarchy
What is FEHB Primary, FEDVIP secondary, CD+ tertiary?
Date the contract between UMR and GEHA went live
What is January 1, 2025?
Metrics we use/performance manage
Quality & Production
The food Eric compared a tooth nerve to when getting a root canal
What is "tendon found in fried chicken"