A
B
C
D
E
100
What information does Portico store?
All provider data information.
100
What box would the rendering provider place their taxonomy in on a CMS 1500?
24j
100
Professional claims must be submitted with the rendering and billing providers_______ number?
Taxonomy number
100
(True/False) A Claim Dispute must be submitted before a Claims Reconsideration?
FALSE
100
If a check remitted to a provider was a paper check the check number will always begin with __?
0100
200
If a provider collects payment from a member that exceeds the amount owed after claim adjudication how long does the provider have to reimburse the member?
45 DAYS
200
How long does a provider in the Coordinated Care network have to submit a dispute after receiving an EOP before they are denied for being past timely filing?
24 MONTHS
200
If a check remitted to a provider was electronic the check number will begin with ____?
0109
200
What is the first step of claim adjudication?
FIELD EDITS
200
What system would you use to verify provider status of in network or out of network?
PORTICO OR CRM
300
TOB mean?
type of bill for hospital claims
300
When the provider fails to obtain an __________ and the claim is denied by Ambetter, the provider cannot bill the member.
AUTHORIZATION
300
(True/False)If you as a Member Services Claims Agent receive a call from a Provider, you should handle the call.
FALSE
300
Laboratory claims must be submitted with the facility’s ____?
CLIA NUMBER
300
If a provider calls to request a copy of a paper check, what website would you recommend to them to enroll in Payspan?
400
Claim inquiries need to be documented in CRM as___?
Claim cases
400
Name all 6 steps of claim adjudication
Field Edits Member Eligibility Provider Eligibility Authorization Required Benefit Eligibility Pricing
400
A hospital claim form is also called a___?
CMS 1450 or UB-04 form
400
How can claims be submitted?
Electronically and via paper
400
(True/False) A out of network provider can bill a member for covered services.
true
500
What department does a member or attorney need to contact for vehicle claim cases?
Subrogation or HMS
500
How long does a provider have to submit a Prior authorization for plastic surgery?
Within 1 business day
500
Where is the claims main processing office located(the flagship site)?
FARMINGTON, MO
500
If a claim rejects with ex code Exya, this means that___?
MEDICAL RECORDS ARE REQUIRED
500
What search screen code would you use to search for a modifier in Amisys?
RF0200