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Client Services
Staff Life
Community Partners
Random
100

This program provides emergency shelter and support services to survivors of domestic violence.

What is SafeHouse?

100

Before sharing client information with outside parties, staff usually need this from the client.

What is a Release of Information?

100

This shared responsibility may include answering hotline calls or responding to shelter after regular hours.

What is being on-call?

100

This organization partners with CAUM during warming shelter operations for women and families.

What is the Salvation Army?

100

The A in CAUM stands for this word.

What is Area?

200

This seasonal program opens during dangerously cold weather to provide overnight shelter.

What is the Emergency Warming Shelter?

200

This document helps clients plan for staying safe while leaving or escaping abuse.

What is a safety plan?

200

These are submitted when staff need supplies ordered for their program.

What are supply request forms?

200

This church has partnered as a location for CAUM's emergency warming shelter for 3 years.

What is Madison Street United Methodist Church?

200

This hotline operations 24/7 for people experiencing domestic violence.

What is the SafeHouse crisis hotline?

300

This program is soon to undergo tremendous changes including no longer distributing food boxes and becoming a case management-centric program for those experiencing homelessness.

What is the Grace Assistance Program?

300

When a client enters a program, staff complete this process to gather information and explain services.

What is an intake?

300

This type of document should be completed if there is conflict, safety concerns, or major disruptions in a CAUM facility.

What is an incident report?

300

This organization distributes food and is taking over food box distribution to fill any gaps when we no longer distribute them.

What is Loaves and Fishes?

300

This season usually keeps staff and volunteers busiest with warming shelter operations.

What is winter?

400

This program focuses on helping families overcome barriers related to poverty and the benefits cliff.

What is Our Chance?

400

This type of approach recognizes the impact trauma can have on behavior and decision-making.

What is trauma-informed care?

400

These two dates are quite possibly the most important dates of the whole year for CAUM. 

Bonus points if you tell me why.

July 1 and June 30.

400

This partner organization provides donated flowers and arrangements to SafeHouse clients on special occasions.

What is the Bloom Project?

400

Name one thing clients most commonly need that we do not provide.

Answers may vary.

500

This defunct CAUM program focused on temporarily housing women with children.

What is Safe Place?

500

This technique involves repeating or rewording what a client says to show understanding and encourage communication.

What is active listening?

500

This role currently helps oversee operations, development, finance, grants, and organizational systems.

What is the Operations & Development Administrator?

500

Your client has an 8 year old and a 10 year old and needs assistance with transportation to school. This program should be your first referral.

What is the Families In Transition program?

500

The second column on the Card Check-Out Log is to log this specific item being checked out.

What is a tax-exempt card?