Heuristics (Plus)
The process that moves people from System-1 to System-2 thinking.
What is asking "Critical Thinking" questions?
A "key trait" of Generation Z.
What is "Instantaneous Connection?"
The visual or verbal response to a message.
What is "Feedback?"
This is the preferred style of decision-making for followers that have high readiness and high information/experience.
What is "Delegative" decision making?
Performance regression/slippage is usually a willingness problem caused by this.
What is "Lack of Motivation?"
A method to avoid anchoring.
What is to "Reframe the problem?"
The generation characterized by expecting others to appreciate their experience and knowledge.
What are "Baby Boomers?"
The process of putting a message into the form in which it will be communicated.
What is "Encoding?"
A leader needs these two types of "knowledge" to be successful in an organization.
What is "Technical Expertise and Knowledge of the Organization?"
This is the step in the problem-solving procedure where the problem is written in question form.
What is "Defining the Problem?"
When two perceptions that are relevant to each other are in conflict.
What is "Cognitive Dissonance?"
This is knowing why people behave a certain way and knowing what motivates them.
What is "Understanding Behavior?"
The power base that erodes when people realize that the leaders relationship(s) have no disciplinary consequence or no favors are granted.
What is the "Connection" power base?
"Style range" is less effective with followers at different readiness levels than this "style."
What is "Style ability?"
The beginning of this phase is sometimes hard to determine because it is usually overlapped by the Planning phase.
What is the "Organizing Phase?"
This way of thinking is when the desire to avoid conflict is more important than considering all options.
What is "Groupthink?"
These are the two ways communication flows in an organization.
What is "Formal and Informal?"
This core motives' attributes include ambition, achievement, energy, initiative, and tenacity.
What is "Drive?"
This is where the focus should be placed when disciplining an individual.
What is "Performance?"
This is usually the most difficult of the four stages of team development.
What is the "Storming Stage?"
A desire to attain some specific result is the primary motivation driving this.
What is "Behavior?"
Power is not based on the reality of how much power a manager has, but rather on this.
What is the "Follower's Perception of That Power?"
Referent, informational, and expert power bases are characteristics of this type of power.
What is "Personal Power?"
This group member is responsible for establishing and maintaining a supportive atmosphere.
Who is the "Primary Facilitator?"
This is needed in facilitation because no one can be sensitive to all tasks, problems, and individuals in a group alone.
What is "Shared Responsibility?"