All about me
What are 2 ways to start and 2 ways to finish an email
Start an email
1. Dear
2. Hello
Finish and email
1. Sincerely
2. Yours truly
What does excellent customer service look like?
Ask the right questions
Listen to the customer
Greet the customer
Treat others how you want to be treated
What is a resume?
Class discussion!
What is a profession?
A profession usually refers to a career that requires you to have a specialized skill or knowledge. They often require specific education, certification or licensing.
In your group write 4 professions.
Name 3 of our volunteers!
Ben, Kushleen, Kiran, Gurleen, Kirandeep, Navdeep, Simran and Sarita
What are examples of physical, social and emotional self-care?
Physical: Walking, exercise and napping
Emotional: Have a good laugh
Social: Talking to friends/family, hang out with people you love
Name 5 responsibilities of a cashier
Handle cash payments
Provide excellent customer service
Keep the work area clean
Answer the phone
Greet customers
Provide receipts
Name 6 optional components of a resume
Contact information
Education
Volunteer experience
Work experience
Certificate and rewards
Skills
References
What websites do you use to look for jobs?
Indeed
Monster jobs
Workopolis
What is the address of the building you are currently in?
5800 Ambler Drive, Mississauga
What T.V. show did we watch that showed bad verbal communication?
The Big Bang Theory
What are the shortcuts for these tasks in Microsoft Word...
To copy
To paste
To bold
To select all
Ctrl + C
Ctrl + V
Ctrl + B
Ctrl + A
What is networking?
Meeting new people, talking with friends/family/co-workers, exchanging ideas and information, seeking employment through these connections
What are examples of workplace etiquette?
Show respect to others
Be prompt
Put away your phones
Dress appropriately
Don't stand too close to people
Be reliable
How many hours we in class?
80 hours
What is a long term goal?
Are the bigger goals you want for the future.
Name 4 things you see on an Excel sheet
Rows
Columns
Worksheet tabs
Ribbon
Title bar
Scroll bars
Tell me about yourself?
Everyone answer with 1 point about yourself
What facilitators did you wrap in toilet paper?
Name them!
What year did the Toronto Raptor win their first NBA Championship?
2019
What are 2 apps that you can use to plan your trip?
Google maps, Triplinx
What items did you sell at the snack sale?
Water, juice, chips, Sunkist, granola bars, Special K and fruit roll-up
What are examples of common interview questions?
Tell me about yourself
Why do you want to work here?
What are your greatest strengths/weaknesses?
What is your expected salary?
What is your greatest accomplishment?
Why should we hire you?
What are employer expectations?
Have a positive attitude
Dress properly
Be punctual
Be dependable
Put away your phone, unless it is required for your job
Be self-motivated
Where do you want to work?
Talk about it!