Staff Policies
Staff must complete punch out and punch back in for this
What is break?
What needs to happen to make a Teen membership. What are the rules with Teen memberships?
What is Parent/Guardian signature, banking,
What are our "liquid" options at the Cafe?
What is Water, almond milk, chocolate almond milk, skim milk, chocolate milk.
Which Manger has their spin certification
Who is Melissa
Which manager just bought their first house?
Who is Heather
How often are we completing pool checks?
What is every 2 hours?
What does an AR do?
What is Tours, sales, leads, contacting in Club OS, changes to a member's account
Which Manager spent a semester of school abroad
Who is Sam
Which Manager played a varsity level sport?
Who is Chris?
Which manager has a horse?
Who is Kate?
What is the upstairs Ambassador responsible for?
What is cleaning touchpoints, checking number of people, ensuring machines are being cleaned and everyone is following mask adherence?
Can a member receive their bar code if they don't provide banking at the time of sign up?
What is "no"
What are 5 cleaning items on the MEA cleaning list?
What is Dust info centre, dust pro-shop, clean glass, organize lost and found, sweep and mop under stairs
Which Manager considers themselves a "brewmaster"
Who is Alan?
Which manager has 4 brothers
Who is Sam
Which manager has an aversion to bees and wasps?
Who is Chris
What happens when a web lead comes in?
What is the AR/OM reaches out and books an appointment?
How many members can we have in the pool and for how long?
What is 4 members for 30 minutes
Which manager has run a half marathon?
Who is Melissa
Which Manager's Hobby is Genealogy
Who is Alan
What are staff responsible for on UKG every other Sunday?
What is checking to ensure their punches are correct!
Which Manager played Marie in the Nutcracker?
A piece of equipment is out of order. What do you do?
What is add to Hippo, place laminated sign on equipment.
Which manager has won over 40 awards
Who is Heather
Which manager climbed a volcano and tobogganed down it?
Who is Angie?