Where's it live
Maintain food case, RTD&E, empty one garbage, clean small load of dishes, spot clean front door, check cafe, and spot clean restrooms can be found here
What is cycle task list?
This tool is used as needed to identify gaps in the Clean, Safe & Ready system and check to ensure the associated tools are working together to maintain store cleanliness standards as planned.
What is Clean Safe Ready System Check?
This partner is responsible for reviewing outcomes from Station Assessments and Clean Play to identify gaps to standard
What is the SM?
The foundational resource within the Ops Excellence Ecosystem that supports leaders in solving problems, clarifying responsibilities and closing standards gaps.
What is steps to excellence?
This event is happening 11.16
This ops station card has 3 sections on them with task that include check & confirm, craft & connect, and transition.
What is quick connect?
This tool can have items marked as critical, major, or minor. The purpose of this tool is to:
• Learn to see gaps to standard
• Correct critical gaps in the moment
• Plan for the standard to be maintained
What is Food Safety Assessment?
This partner conducts planned daily Station Assessment, communicates any gaps to standard in the Station Assessment section of the Daily Records Book
Who is the opening play caller?
There are essentially four broad categories of food safety risk in our stores:
• Partner Behavior
• Contamination
• Food Temperature
• Pest Control
The directions and information contained in this manual is intended to address each of these risks.
What is the food safety manual?
The build to Peppermint Chocolate Cream Cold Foam
What is 2 full pumps of peppermint and 2 scoops of chocolate malt powder?
Warming 4p-close has Ovens* indicating a disruptive task. What do we use to know when this task needs to be compeleted.
What is playbuilder?
This is completed daily by the opening PC and communicates any gaps to standard by circling and listed issues.
What is station assessments?
This partner solves any issues associated with critical gaps to standard and calls appropriate resource when help is needed
Who is the SSV/ PC?
Under steps to excellence on the side there are clickable guides that support closing gaps within each dimension.
What is Quick Reference Guides?
This type of tea is made from dried fruits, herbs, spices, roots and flowers. They can be blended with other types of tea to create an aromatic and flavorful cup of tea that is lower in caffeine.
What is herbal tea?
This Ops station card has to clean entrance, shelving, cabinets and drawers. Retail product and shelving and window ledges
What is Customer area open-11a?
This tool is used to ensure the station has no 3-D debris. Check station items to ensure they are in good repair and won’t cause harm and prepare the station so you are ready to serve customers while balancing the work.
What is operation station cards?
This partner uses Operations Station to indicate the work that has been completed, identifies additional task work to be done and offers help in doing so and communicates Clean Play feedback in that section of the Daily Records Book
Who is a barista?
This is an app designed to facilitate communication and align store managers and district managers on actions needed to maintain cleanliness standards and resolve opportunities from your most recent Food Safety and Occupational Safety Audit. SMs will use the Dashboard to monitor service reports and actions that affect their store.
What is close the gap?
These coffees have a shorter roast time, lighter body and mellow flavors.
What is blonde roasted coffee?
Don't know how to clean something. This can be found on ever ops card to support partners work through their cards.
What is the scannable QR code?
This tool has resources for cleaning your store, using and maintaining equipment, and standards and procedures for creating a safe environment for partners and customers
What is Store Cleanliness and Equipment Maintenance Manual (SCEMM)?
This partner ensures all elements of Clean, Safe & Ready are trained as part of core training and leverages Store Cleanliness and Equipment Maintenance Manual and QR Codes to train team
Who is the SM?
An Operational Dimensions of Steps to Excellence that houses cash handling, store safety, food safety, and cleaned and maintained stores
What is Store Systems & Safety?
The guidelines for the Four Fundamentals of coffee
What is proportion, grind, water and freshness?