CLEP #1
Sonia, a supervisor of an accounts receivable unit, decides to change the way work flows through her unit and to switch several employees' positions in process.
What is organizing?
Shirelle has a subordinate who make inappropriate comments to customers. She uses a strategy of reinforcement to reprimand him to decrease the behavior.
What is Punishment?
Work teams composed of people form different departments.
What are Multi functional Teams?
Managerial skills that is most important for top or senior levels of managment.
What are Conceptual Skills?
The date of the CLEP Exam
November 30, 2018
_____________ is quantitative planning because it forces managers to decide how to allocate available money to best accomplish company goals.
what is Budgeting?
Job evaluations are done as part of the human resources functions or programs.
A __________________ is a collection of networked firms in which the manufacturer or marketer of a product or service.
What is a Franchise?
_________________ is the process of assessing how well employees are doing their jobs.
What are Performance Appraisal?
The name of your textbook.
What is Mgmt?
This managerial skill is used most often by lower-level managers.
What is Technical Skills?
Managerial skills provides managers with mental maps to see the organization as a whole and to understand the factors that impact it.
What is Conceptual Skills?
Planned elimination of jobs in a company.
What is Downsizing?
A Central American manufacturer is struggling. Inflation is 12 percent. As a result, workers keep demanding more money to feed their families and supplies get more expensive. These rising costs reduce the company's cash flow, so the firm buys fewer materials and produce less. The _______________ is the general environment that is affecting the business.
What is the Economy?
Our class room number.
What is 120?
The management theorist who expanded our understanding of worker motivation, noting that employees respond according to the attitudes held by their managers was
a) Abraham Maslow b) Frederick Taylor c) Douglas McGregor d) Henri Fayol e) Max weber
Who is McGregor?
A friend of your has given you the latest version of Microsoft Office. She stuffed the software disks in your backpack with a note saying that you should install it on your computer and get it back to her in a couple of days. Your decision is based on _________.
What is Moral Development?
A company defends laying off employees as ethical because it saves the jobs of other workers who can still be employed.
What is Utilitarian?
At this stage of development, group members are cautious and reluctant to criticize others when they disagree.
What is Forming?
Class begins at this particular time.
What is 9:28?
When managers communicate with subordinates through formal written communication (the most likely direction of the communication).
What is vertical, top-down?
A plan that lists the specific steps, people, resources, and time period needed to attain a goal
Steps taken in an emergency (i.e a disaster plan)
What is a Contingency Plan?
As part of human resources, job evaluations are done as part of this particular program or function.
What is Compensation?
Full last name of your teacher.
What is Mrs. Stubbs -Mesumbe?