CalSAWS
These are the multiple ways to search for a customer (Name at least 2)?
What is Name, Address, SSN, Phone number, Date of Birth, Driver's License Number, CIN number
These 2 Programs must be added to any GA Application?
What is Medi-Cal and CalFresh
This is how you search a customer by name in MEDS?
What is a "Fuzzy Name" search
This is our director?
Who is Ethan Dye
This is our Document Imaging Program?
What is Hyland
This Program is where you will schedule the customer's intake appointment?
What is LIMS
These 2 Cash-Aid programs cannot be on the same case number
What are CalWORKS and General Assistance
This is what you type in before you put your username and password in?
What is CICSE
What does CITI stand for?
What is Compassion, Integrity, Trust and Innovation
This is the first workflow drawer that imaged docs go into that have been uploaded but not submitted
What is Q & A indexing?
On the "Task Navigation Bar", where do you click to update a phone # /email in the customer's case summary?
What is Contact
Face to face Intake Appointments are the only option for this Program?
What is General Assistance
This is the reason we clear people in MEDS?
What is receiving duplicate aid in a different county
These 2 headings are where you would click to find the Clerical Procedures
What is Program Tools and Program Resources
This must be on the first page of every form imaged
What is the "Case Number"
This is where you would search for E-Applications under "Case Info"
What is E-Tools
Besides MEDS, this must be checked before starting any Medi-Cal Application?
What is CalHEERS
This is the what the MEDS acronym stands for?
What is Medi-Cal Eligibility Data System
This is the Bureau responsible for General Assistance interviews
What is 28th Street or A400 or A4NT
This is how long a batch of documents will be stored in the Q & A indexing queue befoe it's deleted.
What is 90 days?
This is where you will find your templets like CW 31 on the Global Navigation Bar?
What is Client Correspondence
This is where you click to add "Expedited Services" to a pending Case in the CF program block?
What is "View Details"
This is what you type to get the customer's Medi-Cal and CalFresh Eligibly screens?
What is QM and QF
These are our open lobby's that customers can walk into (Name at least 2)
What is Fulton, 28th Street, Florin (SGM), Research, Galt, Watt (North Highlands)
These are the steps to get to the imaging forms list
DHA Homepage → CalSAWS → CalSAWS Trainings → "Forms Guide for Staff"