One-Time Wires
Name of chat we use it get an override?
ASG Service Overrides
Moving money from a traditional IRA account to a roth account
What is a roth conversion
Age client needs to be to take QCD
What is 70.5?
Put the link to the cross registration tool in the chat
VBA_Cross_Registrations_Tool (sharepoint.com)
Click path for manual trade worksheet
My accounts > Portfolio management > Trade Worksheet > manual trades required
How do you enroll a client in VV?
Who handles roth conversion client calls?
RET_PAS_ADVANCED
Default tax withholding rate for QCDs
What is 0%?
Two ways to search for another client in the trade path
Detailed Search or Quick Search
By CID or account number
How do you check service implementation date?
Investor profile > Administration
3 AML questions
Adjust by ______ to have dollar amount and value match when convert by dollars
0.001
Level of security needed for check going directly to charity
Phone authentication
Who handles COO cases due to death and divorce?
COO_COMPLEX
What time do advisor submitted worksheets go through?
10 am ET
Wire fee for Flagship clients?
No fee at Vanguard, the bank may charge a receiving fee
Roth conversion script you always read to the advisor?
Either:
"A Roth conversion cannot be undone, is likely a taxable event, and taxes cannot be withheld through this process. Would you like to proceed?" (or a similar statement that covers these three important elements)"
The full yellow scripts in the conversion trade path
Processing time for AWP for QCD
Up to 5 business days
Use cross registration tool. John and Jane have a joint account and want to give some cash in their settlement fund to their friend Mary. What security needs to done?
Up to $250k phone security; $250k-$500k phone security + VV/OTP for ONE owner; OVER $500k + phone security + VV/OTP needed for ALL owners
Where do you check to see if the client has accepted the service agreement?
Plans & reports (internal) and Investor Profile
Drop two wire links (must be in the same message to count)
Wire InfoWave
Bank Wires ASG Resource
Wire Standard Work for ASG
How do you with hold taxes on a roth conversion?
By paperwork: The "(VBA) Vanguard Brokerage Account Roth IRA Conversion Kit
OR
Two transactions: Conversion and separate withdrawal withholding 99%
Retirement accounts not eligible for QCD
i401(k) and 403(b)(7)
Use Cross Registration Tool.
John is calling in, he wants to move mutual funds from the trust account he has with his wife to Jane to his individual brokerage account. He wants to $350k. Who needs to go through security? What level?
VV/OTP - one trustee can act
Full name for STP
What is Straight Through Processing?