Communication with a client that determines what the client’s needs are and how to achieve the desired results
What is a client consultation?
A customary written agreement between the esthetician and the client for applying a treatment. By signing, the client acknowledges they understand the procedure and the risks involved, as well as releasing you from liability before you perform services
What is a consent form?
No electrical treatments, chemical peels, or aggressive ingredients, without the client's medical provider's written permission
What is pregnancy?
The technique of manually removing comedones from follicles
What are extractions?
Is a rapid shaking movement in which the esthetician typically uses their body and shoulders—not just the fingertips—to create the movement
What is vibration?
A stronger superficial peel which is a mixture of salicylic acid, resorcinol, lactic acid, and ethanol
What is a Jessner's peel?
The act of sharing information between two people (or groups of people) so that the information is successfully understood
What is effective communication?
The client’s permanent progress record of services received, results, formulations, and products purchased or used
What is the service record card?
Avoid waxing, exfoliation, and peeling treatments for a minimum of a week, when the use of Retin-A, Renova, Tazora, Differin. or other forms of vitamin A
What is skin-thinning?
Promotes more effective cleansing, as warmth softens the follicles
What is steam?
A soft, continuous stroking movement applied with the fingers (digital) and palms (palmar) in a slow and rhythmic manner
What is Effleurage?
a filtered black light that is used to illuminate skin disorders, fungi, bacterial disorders, and deeper levels of pigmentation.
What is a Wood’s lamp?
The time required to complete forms before providing a service
5 to 15 minutes
Listening to the client and then repeating, in your own words, what you think the client is telling you
What is reflective listening?
Experiences neuropathy, nerve damage to the extremities, they may not feel pain in the affected area
What is diabetes?
An enzyme and alpha hydroxy acids (AHA), beta hydroxy acids (BHA), azelaic acid, or kojic acid can be chosen based on the level of accumulation of dead skin cells and skin sensitivity
What is chemical exfoliation?
A compression technique that includes kneading, squeezing, and pinching.
What is Petrissage?
Trichloracetic acid peels
What is a TCA peel?
First 5 steps of the consultation method
1. Review 2. Assess 3. Preferences 4. Analyze 5. Lifestyle
These recommendations should be part of every consultation services
What is Upsale?
Substances listed on the health history form that will cause reactions
What are Allergies?
Process used to soften and emulsify sebum such as comedones (blackheads) in the follicles.
What is desincrustation?
Is an invigorating rubbing technique that stimulates the circulation and glandular activity of the skin. It can be performed in a circular manner or a criss-cross manner with the fingers working in opposition to each other
What is Friction?
Is a machine-based exfoliation treatment that uses a crystal spray or diamond tips to gently polish dead skin cells from the skin’s surface.
What is microdermabrasion?
Last 5 steps of the consultation method
6. Show and Tell 7. Recommend 8. Upsell 9. Maintenance 10. Repeat
Consistency in which a consultation is preformed
Always done before starting the actual service
Factors that prohibit a treatment from being performed or the use of a certain skin care product on a client's skin
What are contraindications?
Promotes physiological relaxation, stimulates blood circulation, helps muscle tone, cleanses skin of impurities, softens sebum, helps slough off dead skin cells, helps relieve muscle pain, and provides a sense of well-being
What is massage?
Also known as percussion, is a percussive stroke in which the fingertips strike the skin in rapid succession or fast tapping movements
What is tapotement?
The average pH of skin
5.0 (typically between 4.5 to 5.5)