Jira
SmartSheets
Lucid
Confluence
Process
100

Name of Engineering Team assigned to a ticket. 

What is a component? 

100

Resource responsible for a task.

What is "assigned to"? 

100

One of the key graphics that can be created in Lucid. 

What is a flow chart? 

100

The maker of Confluence and Jira products. 

What is Atlassian? 

100

This is used to prioritize client issues week over week. 

What is the bug/pd process? 
200

Sprints for 22.12 and 22.13 release

What is release 3.6?

200
Kanban equivalent in SmartSheets.  

What is a card view? 

200

This shows the data in different groups top to bottom. 

What is a layer? 

200
This is where to check what domain a ticket needs to be assigned to. 

What is the engineering team's page? 

200
I add "EDI-BugsandDefects" label to an ME ticket

What is the EDI Bugs/Defects Process?

300

Field for knowing when a ticket will be released

What is the fix version? 

300

Parent data project plan type in SmartSheets.

What is a SmartSheets Sheet? 

300

Feature that arranges shapes vertically based on center point. 

What is alignment to middle?

300

Connecting reference details on a confluence page. 

What is linking? 

300

Client Engineering's key role in Client Implementation Plans. 

What is technical go-live readiness? 

400

This is when a fix version is set 

What is Jira status "Ready for Test"? 

400

Representation of data from SmartSheets Parent sheet. 

What is a SmartSheet Report?

400

Rules based logic for color and font types. 

What is conditional formatting? 

400

Schedule maintained by Kevin Hanson.

What is the release calendar? 

400

Access requests to our internal help desk. 

What is an ISD ticket? 

500

Process for automatic updates making an MMS to ME. 

What is Jira automation? 

500

SmartSheet Automation to pull in Jira details.

What is Jira connector? 

500

Method for sharing Lucid documents with a team. 

What is a workspace? 

500

Manual tables edits. 

What is the most painful thing to edit in confluence? 

500

A request made ideally only for CIRTs or preventing a  Client from missing a key milestone.

What is a hotfix request?