DentalQore Teams
The person who is CEO?
Who is JD?
200 Point Bonus: What is his last name and who is his father?
The URL for clients to log into the backend of their website.
What is: clientswebsitename.com/admin or /login
Questions about website changes after the site is live?
Who is Tech Support?
The name of the main client page or tab in WHMCS.
What is the Summary Page?
The program used to resolve client calls.
What is Dashr?
Name two Media Team members.
Who are:
Mack, Greyson, McKay, Lance, Bryce, Lu
Who specializes in the prevention, diagnosis, and treatment of periodontal disease?
Who is a Periodontist?
200 Point Bonus: Who is the Periodontist Heather has worked with from the beginning of her CS career?
What are low-hanging fruit for SEO?
What is Keywords that are easier to rank than other keywords in the area? Clients can choose 4-5 low hanging fruit keywords at a time to focus on.
Name a WHMCS tab (or page) that can be used to confirm if a client has previously been on the Marketing Guarantee program.
Tickets
History
Invoices
Name two locations in Dashr to view notes.
What are:
Notes
History
Summary
Josh's Title or DentalQore Position?
What is VP of Client Success?
What are Fancy Reviews?
The Team that can add customized content to the website to help increase SEO?
Who is Performance and Content?
What locations can you add a new point of contact to the account?
Homepage "Point of contact"
Homepage "Add contact"
Contacts tab (found on the client summary page)
What is "Support".
Billing Team Lead and Team Manager?
Who is Brandy Black and Leah Ferguson.
Clients who specialize with the study and treatment of dental pulp?
Who is an Endodontist?
Lower payment requests, credits, refunds, waived payments.
Who is Ghostbusters, or Josh? JK- Heather is the correct answer :)
The location a client can see notes or ticket details?
What is the white section of a ticket?
The pink section is the only place a client cannot view the notes added to a ticket.
What TimeZone is New York currently in?
What is "Eastern Daylight Time"?
What is Kenna Munson's title or position?
What is Chief of Operations?
The number needed for clients to log into WordPress (the backend of the website).
What is an IP Address?
500 Point Bonus Question: How do you add an IP Address to a clients account?
Site File requests can be sent through?
What is Jira Tickets/Systems?
What is the Products/Services page?
The URL to view the names of patients for appointment request submissions with new websites.
What is app.dentalqore.com/client?